Comments
-
https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3102842#Comment_3102842 Hello again @Keya4121971 Community cannot send compensations, you must contact Player Support as I mentioned in my previous comment: “Regarding your request for compensation, Community cannot process this. Only King Player…
-
https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3102904#Comment_3102904 Hmm, I haven’t seen other reports 🤔 Are you playing the game on more than one device? Let’s try to clear cache, not data that will delete your boosters! *Clear cache in Android: go to settings - tap on apps - tap on candy crush…
-
https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3102831#Comment_3102831 Please check if you have version 1.271.4
-
https://community.king.com/en/candy-crush-saga/discussion/457266/technical-support-and-error-compensation Hello there @Keya4121971 welcome to Soda Community I am sorry to hear you're having this purchasing problem 😕 Do you have the latest game update? Please try troubleshooting: provided you saved your progress with a King…
-
That is strange @smessyrn Have you checked for a game update?
-
Hi there @Mott1928 Have you checked your Facebook permissions? When you give an app access to your Facebook account, that access expires after 90 days. The app then loses access to your account, which also may affect your progress and friends list. Click HERE for more info. Also, make sure to check in the app settings that…
-
Hi @Bsmith411 I am sorry to read that the ads have stopped appearing in your game 😕 These ads is a feature which is still in testing. All the features that are in testing are moved around to be tested by as many players as possible. In that process, some players will have those special features for weeks, some have it for…
-
Hi @mackBig I am sorry to hear that. Please try the following: Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again. Updates: Make sure you have the latest game and device updates Memory: Do you have sufficient memory on your device? King…
-
Welcome to Soda Community @Rosie2024 Recently, a new feature was added to the game. When you double-click on a booster, so do not combine it with a candy or another booster, that booster will do 'its thing'. Which can be useful if you cannot combine but can get an effect from the booster. It works with all boosters 😉 I…
-
Welcome to Soda Community @Knest Sorry to hear this! Let’s try to get you back on track. Please check some troubleshooting steps: Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again. Updates: Make sure you have the latest game and device updates…
