Elsa Community Hub Moderator

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• 
  Wendy0_UK → Elsa

  Hi Elsa, I was just reading a few of your posts and saw that you said you were blind in your right eye that's the same as me then I read on and you said you have Carpol tunnel syndrome (which I also have) and I thought I just had to message you to let you know that. Unlike you I'm a coward and haven't had the surgery for C T but just use the splints I was considering going in for surgery last year but then Covid19 started so I think it's going to have to wait a little while longer now. I have had it since I was 16 and I'm now in my forties so think I can wait a bit longer 😂 Anyway I just wanted to share that with you, take care,hugs, Wendy x

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  0 · Helpful Woah! Sweet Love Haha

  mars 11
  • 
    Elsa

    Hi Wendy, you might have misread my comments because I don't have Carpol tunnel syndrome. It's an eye problem called Kerataconosus which means that the cornea gets cone shaped. Isn't the Carpol tunnel where you have problem with your hand or wrist?

    mars 11
• 
  the_realnoriega → Elsa

  Am New here

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  februari 8
  • 
    Elsa

    Welcome to the community! If you have any questions about your game or the community, please do not hesitate to write me.

    februari 8
  • 
    bbtb

    How do I get started on my game it says make five comments

    februari 8
  • 
    Elsa

    I think you are confusing your game and the community. They are not connected to each other when you play the game. The five comments might just be to comment in 5 messages in the community. It’s not asking you to make those comments in the game.

    februari 8
  • 
    mrrm2del

    Wellcom...👏👏👏👏👏👏👌👌👌👌

    februari 8
  • 
    Elsa

    Hi and thanks for welcoming everyone.

    februari 8
  • 
    selena1

    Hello people

    februari 15
  • 
    Elsa

    Hi selena1 how are you enjoying the community so far?

    februari 15
  • 
    Wendy0_UK

    Hi Everyone In probably the newest community noob 😂

    mars 11
• 
  ketty91 → Elsa

  Complimenti!!sei bravissima

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  januari 8
  • 
    Elsa

    Thank you!

    januari 8
  • 
    ebrahimalgrah

    اريد الدعم

    mars 1
• 
  ambrghani → Elsa

  

  Help me lives i mean life send me many emails plz

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  februari 28
  • 
    Elsa

    The friends that you make her in this community have nothing to do with your game. They are 2 separate hints. You have to join Facebook group fir your game and ask them to friend you and then they can give you lives.

    februari 28
• 
  feefee45 → Elsa

  Any advice on how to get as many sticks as you 😍 amazing well done @Elsa

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  januari 2
  • 
    Elsa

    Hi there, if you are talking about the badges I've been here for over 2 years. I started with this new community. Enter all the contests and that's how they build up.

    januari 2
  • 
    ambrghani

    Elsa help me help me

    februari 28
• 
  Gamer5687 → Elsa

  https://community.king.com/en/candy-crush-saga/discussion/328215/being-able-to-obtain-ufos-in-mysterious-candy

  
  

  I mean you can get UFOs from this:

  

  
  

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  0 · Helpful 1Woah! Sweet Love Haha

  februari 22
  • 
    Elsa

    I know what you meant but that's the candy that they are no longer going to have in the game.

    februari 22
  • 
    Elsa

    Did you check out the message link that I posted in your idea? You will see that they are closing out this special candy.

    februari 22
• 
  Crazy Cat Lad changed the profile picture for Elsa.

  

  februari 22
• 
  dajare → Elsa

  i hit the jackpot so I'd rather not see it removed from the wheel - if they want to add to it that's cool - but don't remove what's there bc some of us do hit it.

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  februari 16
  • 
    Elsa

    I don't think they will remove it from the wheel. Since they've changed it more players are starting to land on it so you'll be ok and I don't see them taking it away.

    februari 16
• 
  spensoir09 → Elsa

  Hi, add me if you like 👍

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  februari 9
  • 
    Elsa

    Hi there, if you are telling me to add you to your game it can't be done. The community and your game are two separate things. To add people as friends to your game you have to get them to add you as a friend in a Facebook group.

    februari 10
  • 
    hechicerilla

    Hello 👋
    You can not only add friends through Facebook. They can also be added by playing on King.com, via email. Happy day

    februari 10
• 
  bbtb → Elsa

  Very helpful love there’s a beginners club

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  februari 8
  • 
    Elsa

    Happy to hear that!

    februari 8
• 
  lhalha → Elsa

  @Elsa I haven't received 20 gold bars in Win gold by counting squares yet

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  januari 31
  • 
    Elsa

    It was a crazy end of the week so the CM might not have gotten to it yet. I am having PrettyBubbles follow up with the CM tomorrow on it ok?

    januari 31
  • 
    lhalha

    I have lost my progress on CCS! I lost my old device, and today I log on my new device, but my progress was lost! The screen showed me I am in level 1 and rank 1, while I am at lv 2631 with rank 72. Can u help me?

    februari 3
  • 
    Velvet4

    Hi

    februari 3
  • 
    Elsa

    Hi @lhalha were you playing the game through Facebook or through King? I am going to send you a private message to explain what you have to do because here the links posted won't work properly. Give me a minute and I'll open a new private message and add you to it. Then I'll explain what you have to do.
    Hi @Velvet4! How are you enjoying the community?

    februari 3
• 
  gabbirelle → Elsa

  Hello Elsa...am new here I can't say yet what this place is about but I was just wandering through my phone's till I got here..you are my first friend ..so can you kindly tell me more about it here..?

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  januari 8
  • 
    Elsa

    Sure I can give you a link that will help you find your way around the community.
    https://community.king.com/en/blog/discussion/298145/a-guide-to-help-you-locate-the-different-areas-in-the-community/p1?new=1
    
    If you have any questions at all, please don't hesitate to ask me.

    januari 8
  • 
    brandyreeves7

    hey you can be friends if you want I'll send lives etc....♡

    januari 29
  • 
    brandyreeves7

    how can I request you to become my friend?

    januari 29
  • 
    Elsa

    Hi @brandyreeves this community is not connected with your game. They are 2 separate things. To get lives for your game you have to be connected with Facebook, join a Facebook group for your game and then ask them to add you as friends. If you play through King then the friends are randomly chosen for you.

    januari 29
  • 
    brandyreeves7

    Oh so your not even connected with the candy crush games??I don't think I 🤔 understand I'm sorry but I linked here from my C.C game...??????

    januari 30
  • 
    Elsa

    The players that you meet here in the community can become friends of yours but they are not connected with your game. You can only get friends for your game through Facebook. The community is set up to help you with game issues and meet other people who share the same love of the King games. The studio linked your game to this community just in case you have difficulty with a level or want to find out new events that you might be seeing in your game. Also for the contests and many more things. There are idea areas in the 4 candy crush games where you have request a detailed idea on how to improve the game. There are lots of things game related here but you cannot request lives here for your game because the friends that you make here are not connected to your game. Is it easier to understand what I wrote or do you need more of an explanation?

    januari 30
• 
  farmersdaughterUSMC → Elsa

  16 squares

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  januari 26
  • 
    Elsa

    If you are going to write on my wall then write something more than what you did!

    januari 26
  • 
    FlaringCrystal120

    Hello farmersdaughterUSMC you need to go to this link:
    https://community.king.com/en/candy-crush-saga/discussion/324874/win-gold-by-counting-the-squares/p1

    januari 28
  • 
    Elsa

    Oh it's the contest! Thank you FlaruingCrystal120 for helping. I really appreciate you answering.

    januari 28
• 
  WPS → Elsa

  😉

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  0 · 2Helpful Woah! Sweet 1Love Haha

  januari 25
• 
  Sketti → Elsa

  What LvL R U up to now?

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  0 · 1Helpful Woah! Sweet Love Haha

  januari 23
  • 
    Elsa

    What game? I play quite a few King games.

    januari 23