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How can I take a screenshot or make a screen recording ?
Sometimes you might need to send us a screenshot or to record a technical glitch for the Player Support team to check. Worry not, here are some directions on how to take these actions easily, depending on the device you are playing from! How to take a screenshot: On an iPhone: * On an iPhone with Face ID: Simultaneously…
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What should I do if I’m not receiving messages from friends or other players?
Because millions of people worldwide play our games at the same time, there can sometimes be delays when you send and receive messages. The delivery of messages is sometimes affected by factors like the volume of messages being sent, the status of social media networks, internet issues, and more. We know this can be…
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Why is my game crashing/freezing (Google Play Games)
We do everything we can to ensure your enjoyment of our games, but once in a while, issues pop up. If your game keeps freezing or crashing, there are some things you can do that may solve the problem immediately. Take a look at the list below and try each option. This will maximize the chances of the game running more…
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What's happening on King Games on iOS 10?
We’ve got some important news to share with you, friends. King Games do no longer support iOS 10. Upgrade the Operating System (OS) on your device Many of you are not be affected by this change. For those who are, all it really means is that you may need to upgrade the operating system on your device, as you usually would.…
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Why is my game crashing/freezing? (Windows)
We do everything we can to ensure your enjoyment of our games, but once in a while, issues pop up. If your game keeps freezing or crashing, there are some things you can do that may solve the problem immediately. Please take a look at the list below and try each option. This will maximize the chances of the game running…
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Why is my game crashing/freezing? (Amazon)
We do everything we can to ensure your enjoyment of our games, but once in a while, issues pop up. If your game keeps freezing or crashing, there are some things you can do that may solve the problem immediately. Please take a look at the list below and try each option. This will maximize the chances of the game running…
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Why is my game crashing/freezing? (Android)
We do everything we can to ensure your enjoyment of our games, but once in a while, issues pop up. If your game keeps freezing or crashing, there are some things you can do that may solve the problem immediately. Take a look at the list below and try each option. This will maximize the chances of the game running more…
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Why is my game crashing/freezing? (Apple)
We do everything we can to ensure your enjoyment of our games, but once in a while, issues pop up. If your game keeps freezing or crashing, there are some things you can do that may solve the problem immediately. Please take a look at the list below and try each option. This will maximize the chances of the game running…
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Thanks for reaching out
Thanks for following our directions- now please click on Contact Us and remember to provide us with as much information as possible when writing your query. Thanks!
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What’s happening to King Games on Android 4?
We’ve got some important news to share with you, friends. As of May 4, 2022, King Games no longer support Android 4. Many of you will not be affected by this change. For those who are, all it really means is that you may need to upgrade the operating system on your device, as you usually would. But best to check that with…