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No tickets added!!!!!

smali1985
smali1985 Posts: 1

Level 1

edited March 2021 in The Royal Championship

I feel angry, let down and cheated that I’ve worked hard to gain 7 consecutive wins in a row to win the big treasure chest of 5 tokens along with the unlimited play on the many game and prizes. No tokens have however been credited!! I was down to 0 tokens so should have filled to the max 5 tokens but nothing was added. I am very very annoyed. I have just three hours left on my royal rumble game I am only a handful of points behind the top number 1 player and will not be able to achieve this number of full tokens within the remaining time. I really couldn’t care less about the additional prizes, I play to try to achieve the treasure chest goals for extra tokens and having won 5 on the big chest and not being credited anything I’m extremely angry and annoyed. So much so for me to sign up to this chat room and provide this feedback!

Comments

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome to our beautiful community


    I am very sorry that you are not satisfied. I would like to help you. I'll give you a gaming expert to explain it to you. @RegalRenz



    Otherwise this please.


    To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.

    Please enter the subtopic - prices not received.

    https://soporto.king.com/contact


    Good Luck

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello, for the newbies I hereby warmly welcome to this community Would like to welcome. Here is a link that will help you further !!! Explore and discover the community, take part in the competitions and post diligently in the different areas. But please stay with the topic, otherwise there could be difficulties. Please also follow the rules in English to post. Then get on your way and I wish you a lot of fun here. We are always happy to answer any questions. Good luck



     I want to help you and navigate you better through the community. 

    Here & here is a how-to guide to help you find the different areas in the community! Here you can find all games at a glance. Here you get answers to the most common problems and here you can take part in discussions and competitions to win gold bars for your game.


    I wish you a nice day & have fun 😊 I am always available for questions and help.


    Please mark me with this @ sign. If the name is displayed, please click on it, it must be highlighted in bold. and I will be notified.  💖

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