Please do something. I spent real $$

Jeremyvenham

I paid for 24 hour live, as you can see from the photo, my wifi is solid. This has been a long time problem tonight, so please either refund my $$ or my coins. Thank you.

Lachandra_Lige

Screenshot_20220227-193939_Candy Crush Jelly.jpg

Something is wrong with the game..my wifi is good.

NatalieG

https://community.king.com/en/candy-crush-jelly-saga/discussion/364860/please-do-something-i-spent-real

@Jeremyvenham,

I am having the same problem as well. I was playing, won the game and it just kept spinning and finally kicked me out saying "no internet ".

It happens some time, it's frustrating but I was one of the ones who could not play for two weeks and I am just happy to be playing again. Send your screenshots to support, they will be able to give you some help.

Jeremyvenham

So was I. But we are talking actual $$ now. It's waaaaay more than frustrating.

Jeremyvenham

Their support links are down

NatalieG

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/2068052#Comment_2068052

@Jeremyvenham,

Using what I just screenshoted you I was able to pull up the Support email

NatalieG

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/2068052#Comment_2068052

@Jeremyvenham,

I just checked it again, mine is back up. Check to see if you can get back in the game. Happy Royal Championship to you!

Nikolaos_Prodromidis

Hi @Jeremyvenham and welcome!

This happened to me yesterday. However, after 20- 30 mins the problem was resolved!

Did you come in the game later?