Cezdiamond

Community Manager

Comments

  • Hi Yousef- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Lost all data Comment by Cezdiamond September 2017
  • Hi Petra- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Lost progress while signing in on Facebook Comment by Cezdiamond September 2017
  • Hi there- Thanks for posting on King Care and highlighting this to us. We are currently investigating this and I have added your question to our main thread so that we can keep everyone up to date. Thanks!
    in Roadblock after level 2735 does not pass Comment by Cezdiamond September 2017
  • Hi Zanne- Thanks for posting on King Care and highlighting this to us. We are currently investigating this and I have added your question to our main thread so that we can keep everyone up to date. Thanks!
    in The game doesn't move past the roadblock after 2735 on iphone Comment by Cezdiamond September 2017
  • Hi Theresa- Welcome to the community. I am sorry that you have been experiencing a problem progressing in your game. We have noticed that a few players are experiencing this problem, we have reported this to our game studios to investigate. In the meantime I would like to check your account so I have sent you a private…
    in Freezes at 100 won't advance Comment by Cezdiamond September 2017
  • Hi DeeDee- Welcome to the community. I am sorry for the delay in getting back to you. Are you still experiencing a problem opening your games? Are you playing on desktop? Which browser are you using? Please let us know if you still need a hand. Thanks! 
    in I can't get into Candy Saga, Jelly or Soda. Comment by Cezdiamond September 2017
  • Hi Beth- Welcome to the community. I am sorry that you have been experiencing a problem progressing in your game. We have noticed that a few players are experiencing this problem, we have reported this to our game studios to investigate. In the meantime I would like to check your account so I have sent you a private…
    in Level 100 Comment by Cezdiamond September 2017
  • Hi sacvoida- Welcome to the community. I am sorry that you have been experiencing a problem progressing in your game. We have noticed that a few players are experiencing this problem, we have reported this to our game studios to investigate. In the meantime I would like to check your account so I have sent you a private…
    in Candy Crush Jelly Saga Level 40 Comment by Cezdiamond September 2017
  • Hi Sumaiya- Welcome to the community. I am sorry that you have been experiencing a problem progressing in your game. We have noticed that a few players are experiencing this problem, we have reported this to our game studios to investigate. In the meantime I would like to check your account so I have sent you a private…
    in LEVEL PROGRESS Comment by Cezdiamond September 2017
  • Hi Rahel- Welcome to the community. I am sorry that you have been experiencing a problem progressing in your game. We have noticed that a few players are experiencing this problem, we have reported this to our game studios to investigate. In the meantime I would like to check your account so I have sent you a private…
    in Level 41 Candy Crush Jelly Saga Comment by Cezdiamond September 2017
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