Cezdiamond

Community Manager

Comments

  • Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Lost all levels on my game. Comment by Cezdiamond August 2017
  • Hi Sheri- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Lost all progress Comment by Cezdiamond August 2017
  • Hi LTQ- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in After opening facebook Candy Crush Saga on FB took me back to Level 1, no boosters??? Comment by Cezdiamond August 2017
  • Hi Alexander- Thanks for posting on King Care. Wow, that score is amazing! We do not currently have a World Record list due to privacy reasons. We love that you have shared this with us, which level were you playing? We would love to hear from other players! What are you top scores and tips for passing those tricky levels?…
    in I believe I broke a candy crush world record how can I find out ? Comment by Cezdiamond August 2017
  • Hi Kathy- Thanks for posting on King Care. I am sorry that you have been experiencing a problem connecting your game to Facebook. Please could you try our troubleshooting steps here? https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android Let us know how you get on :-) Have a sweet week! 
    in i cant connect to facebook no access to kingdom i have uninstalled and reinstalled still wont let Comment by Cezdiamond August 2017
  • Hi CJM- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items…
    in I lost all of my boosters after reinstalling game. I do login to facebook. Comment by Cezdiamond August 2017
  • Hi Ali- Welcome to King Care. I am very sorry that you are experiencing a problem with your Gold Bars, these should never go missing. I would like to check your account so I have sent you a private message. Please click on the envelope icon on the top right hand corner on the screen. As soon as you get back to me we can…
    in Lost all my gold Comment by Cezdiamond August 2017
  • Hi- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading Blossom Blast Saga. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
    in Blossom Blast Saga wont load...after PC update Comment by Cezdiamond July 2017
  • Hi Bones- I have replied and I think this is now resolved :-) Thanks! 
    in Cezdiamond, i've replied to your response but haven't got anything back after two days. Comment by Cezdiamond July 2017
  • Hi drolleke- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these…
    in Where are my gadgets Comment by Cezdiamond July 2017
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