Cezdiamond

Community Manager

Comments

  • Hi Jean- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad loading. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Please also see our list of recommended devices to be sure that yours is fully compatible…
    in Updated iPad Air yesterday.wont work Comment by Cezdiamond July 2017
  • Hi Romero54- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Please also see our list of recommended devices to be sure that yours is fully…
    in Candy crush soda and candy crush jelly crashing Comment by Cezdiamond July 2017
  • Hi Mari- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Was at a high level 2452-now at 1!?? Comment by Cezdiamond July 2017
  • Hi Sabbione- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have…
    in Setting back to level 1. Comment by Cezdiamond July 2017
  • HI J- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Data Loss After Connecting To facebook Comment by Cezdiamond July 2017
  • Hi J- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Is there a way to recover lost data? Comment by Cezdiamond July 2017
  • Hi Bones- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Upgraded phone and lost all levels Comment by Cezdiamond July 2017
  • Hi Julie- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in I lost all my progress on my phone I was at level 800 and now back to the start I tried linking with Comment by Cezdiamond July 2017
  • Hi MYH- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in I lost all my progress. I had not joined thru Facebook. I was in level 420. Comment by Cezdiamond July 2017
  • Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in I lost my game progress, please help! Comment by Cezdiamond July 2017
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