Cezdiamond

Community Manager

Comments

  • Hi there- Thanks for posting on King Care. I am really sorry that you did not receive your full package, I can understand your disappointment. Let's make things right again :-) I would like to check your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of your…
    in Purchased mystery deal and didn't get anyexcept gold bars Comment by Cezdiamond July 2017
  • Hi Rebecca- Thanks for posting on King Care. I am really sorry that you did not receive your full package, I can understand your disappointment. Let's make things right again :-) I would like to check your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of your…
    in Didn't receive purchase Comment by Cezdiamond July 2017
  • Hi there- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these…
    in Lost gold and boosters that I paid for Comment by Cezdiamond July 2017
  • Hi Kayla- Thanks for posting on King Care. I am really sorry that you did not receive your full package, I can understand your disappointment. Let's make things right again :-) I would like to check your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of your…
    in I paid 6.99 for boosters and gold and I only received the gold no boosters Comment by Cezdiamond July 2017
  • Hi there- Thanks for posting on King Care. I am really sorry that you did not receive your full package, I can understand your disappointment. Let's make things right again :-) I would like to check your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of your…
    in Purchased boosters and they did not show up in my account Comment by Cezdiamond July 2017
  • Hi Karl- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
    in Games not fully loading Comment by Cezdiamond July 2017
  • Hi Ell- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading Blossom Blast Saga. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
    in I keep getting this error via Facebook on Chrome browser: Can't Load URL: The domain of this URL Comment by Cezdiamond July 2017
  • Hi Yvonne- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
    in Game needs fixing Comment by Cezdiamond July 2017
  • Hi there- Thanks for posting on King Care. Please let us know which model of device you are playing on, so that we can send you some troubleshooting steps :-) Thanks!
    in Farm Heros saga Comment by Cezdiamond July 2017
  • Hi there- Thanks for posting on King Care. After a careful and thorough investigation and based upon our valuable players' feedback, it has been decided to say goodbye to Odus and his adventures in the Dreamworld. I am sorry that this may be disappointing for you. The access to the Dreamworld levels has now been removed,…
    in Candy Crush Saga Dream World Comment by Cezdiamond July 2017
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