Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Support - Stuck or having an issue? Ask a question and get help from other players!
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Purchased mystery deal and didn't get anyexcept gold bars

I just bought a time limited bundle called mystery deal, which contains 20 gold bars, a mystery box, and one of several boosters. It costs $15 HKD.

However after I confirmed the purchase, the game stopped working and I was forced to reopen it. And when I did, I only saw 20 more gold bars added to my account but none of the boosters nor that mystery box.

So I just want to know what's going on? Where are all those items I was supposed to get? Can anyone help?

Describe your question in more detail here (at least 80 characters please)

Accepted answers

All comments

Payton_Bills

Hi there- Thanks for posting on King Care. I am really sorry that you did not receive your full package, I can understand your disappointment. Let's make things right again :-) I would like to check your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
As soon as you get back to me we can get this sorted :-)
Have a sweet week!

I'm having this same problem, can you help me out?

Cezdiamond

Hi there- Thanks for posting on King Care. I am really sorry that you did not receive your full package, I can understand your disappointment. Let's make things right again :-) I would like to check your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

As soon as you get back to me we can get this sorted :-)

Have a sweet week!

Welcome! 👋

New here? Sign in or create an account to join the fun.