Cezdiamond

Community Manager

Comments

  • Hi Sanjaya- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have…
    in Lost my level progress before I was 1409 Comment by Cezdiamond July 2017
  • Hi Ray- Thanks for posting on King Care. I am sorry for the delay in getting back to you. o Are you still experiencing a problem? o Is there an error message? o Which free games are these? Thanks! 
    in problem with candy crush soda Comment by Cezdiamond July 2017
  • Hi Rahul- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in still problem didn't resolve Comment by Cezdiamond July 2017
  • Hi Ruby- Thanks for posting on King Care. I am sorry for the delay in getting back to you. Are you still experiencing a problem passing level 2142? o What is the end of level message? o Please could share a screenshot of your game board? In order to add an image to your reply please click on the "photo" icon in the top…
    in I have distroyed all the jellies multiple times but still shows 2 more jellies left. Please help me Comment by Cezdiamond July 2017
  • Hi Mary- Thanks for posting on King Care. I am sorry for the delay in getting back to you. Are you still experiencing a problem accessing Candy Crush Saga. Let me know if you still need a hand :-) Thanks!
    in Access to Candy Crush via FB not working Comment by Cezdiamond July 2017
  • Hi Leanne- Thanks for posting on King Care. We now have more levels available, are you able to move forward now? Let me know if you still need a hand :-) Thanks! 
    in Can't advance to next episode Comment by Cezdiamond July 2017
  • Hi Angeleyes928- Thanks for posting on King Care. Please could you see this thread for more information :-) https://care.king.com/en/candy-crush-saga/candy-crush-html5-lost-progress Let me know if you still need a hand. Thanks! 
    in I went from level 783 to 0 over the weekend. Comment by Cezdiamond July 2017
  • Hi Angel- Thanks for posting on King Care. I am sorry that you have been experiencing a problem connecting your game to Facebook again. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android Let me know how you get on :-) Thanks!
    in Wont Connect to Facebook on my Candy Crush Comment by Cezdiamond July 2017
  • Hi Deepika- Thanks for posting on King Care. Let's check your account I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.As soon as you get back to me we can get this sorted :-) Have a lovely week! 
    in Regarding accidental purchasing of gold bars Comment by Cezdiamond July 2017
  • Hi jojo- Thanks for posting on King Care. Please could you see this thread for more information :-) https://care.king.com/en/candy-crush-saga/candy-crush-html5-lost-progress Let me know if you still need a hand. Thanks! 
    in sunday 9 of july, update Comment by Cezdiamond July 2017
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