Cezdiamond

Community Manager

Comments

  • Hi Nancy- Thanks for posting on King Care. Please could you see this thread for more information :-) https://care.king.com/en/candy-crush-saga/candy-crush-html5-lost-progress Let me know if you still need a hand. Thanks! 
    in The game continues to be reset to level 1.......going on a week now. Comment by Cezdiamond July 2017
  • Hi Vikki- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
    in loading and crashing on candy crush soda Comment by Cezdiamond July 2017
  • Thanks a lot for letting us know :-) 
    in Game put me back at level 1 Comment by Cezdiamond July 2017
  • Thanks a lot for letting us know :-) 
    in Losing star dust Comment by Cezdiamond July 2017
  • Hi Stephane- I can indeed help you here :-) I will send you a private message to explain how. Please check for the envelope icon. Thanks! 
    in reset Comment by Cezdiamond July 2017
  • Hi Deb- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
    in Where did the candy go????? Comment by Cezdiamond July 2017
  • Hi Phil1966- Thanks for posting on King Care. Please could you see this thread for more information :-) https://care.king.com/en/candy-crush-saga/candy-crush-html5-lost-progress Let me know if you still need a hand. Thanks! 
    in Candy Crush Soda Saga Comment by Cezdiamond July 2017
  • Hi Margaret- Thanks for posting on King Care. We appreciate you taking the time to provide us with this feedback. Here at King we are always working hard to keep our games fun and exciting. This means that from time to time we may tweak certain levels and in game features, which we then test. Thanks for sharing your…
    in Why does my friend get 3 weather alerts a week on mon,wed and Friday ,I only get 1 on monday Comment by Cezdiamond July 2017
  • Hi Gina- Thanks for posting on King Care. I am sorry that you have been experiencing a problem passing level 423. Have you successfully passed this level now? Has this happened again? Please let me know if you still need a hand! Thanks :-) 
    in Level 423 Comment by Cezdiamond July 2017
  • Hi there- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
    in Soda Saga Facebook Comment by Cezdiamond July 2017
Avatar