Comments
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Hi Kevin- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
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I will send you a private message, to check your account :-)
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Thanks so much for sharing this screenshot, this is of great help to us. Can I ask which troubleshooting steps you have already followed? Thanks!
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I will send you a private message and check your account :-)
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Thanks a lot for letting me know :-)
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Sorry for the confusion, do you simply wish to start from level 1 again? Let me know as I can reset your account if you wish :-) Thanks!
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Hi Mummsy- Thanks for posting on King Care. Please could you see this thread for more information :-) https://care.king.com/en/candy-crush-saga/candy-crush-html5-lost-progress Let me know if you still need a hand. Thanks!
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Hi CandyJJ- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
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Hi there- Thanks a lot for letting us know. Is anyone else here experiencing this problem every time they open their game? Please share and let us know! Thanks :-)
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Hi John- Thanks for posting on King Care. Please could you see this thread for more information :-) https://care.king.com/en/candy-crush-saga/candy-crush-html5-lost-progress Let me know if you still need a hand. Thanks!
