Cezdiamond

Community Manager

Comments

  • Hi Just Me- Thanks for taking the time to share your thoughts with us here on King Care. Your feedback will be passed on and we will be looking into this. Thanks again! 
    in Companions Comment by Cezdiamond July 2017
  • Hi Samantha- Thanks for posting on King Care and for sharing your feedback with us. Sorry for the delay in getting back to you. Does the problem persist? Has anyone else experienced this problem, please could you reply below? Thanks a lot for your help! 
    in Not getting potions for cats Comment by Cezdiamond July 2017
  • Hi Jill- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these…
    in Lost boosters Comment by Cezdiamond July 2017
  • Hi mjrose103- Thanks for posting on King Care. Level 2640 is indeed a tricky level, but it can be passed. Here is a video of one of our players passing this level, which may give you some pointers: https://www.youtube.com/watch?v=AxtNnf6tzvU Good luck and keep trying :-) 
    in Impossible level Comment by Cezdiamond July 2017
  • Hi Meabon- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Level issue on Candy Crush Soda Saga Comment by Cezdiamond July 2017
  • Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Back to Level 4 on Soda Saga. Comment by Cezdiamond July 2017
  • Hi Tanisha- Thanks for posting on King Care. I am really sorry that you did not receive your rewards :-( I want to make things right again so I will send you a private message to check your account. Please click on the envelope icon in the top right hand corner of your screen.As soon as you get back to me we can get this…
    in Candy crush stripe contest Comment by Cezdiamond July 2017
  • Hi Sunny- Thanks for posting on King Care. Sorry for the delay in getting back to you. Are you still experiencing this problem? Please could share a screenshot of your game so that we can take a look at this? To add an image to your reply, please click on the "photo" icon in the top left hand corner of the text box. Please…
    in Candy crush soda has lost the ability to view the normal candies. All it shows are the special ones Comment by Cezdiamond July 2017
  • Hi Gail- Thanks for posting on King Care. Sorry for the delay in getting back to you, please could try playing level 2068 again as this should hopefully resync your game and move you to the correct position. Let me know how you get on :-) Thanks! 
    in candy crush saga not recognizing Comment by Cezdiamond July 2017
  • Hi DeeC- Thanks for posting on King Care. I am sorry for the delay in getting back to you. I would like to check your account so I will send you a private message so that I can check your account, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this…
    in Where are my lives??? Comment by Cezdiamond July 2017
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