Cezdiamond

Community Manager

Comments

  • Hi there- Thanks for posting on King Care. Well done for getting so far, you're doing great! Here is a video of a player passing this level which may help give you some handy pointers :-) https://www.youtube.com/watch?v=oNzrVhqi0YU Keep trying :-) Have a sweet week!
    in Level 1250 Comment by Cezdiamond July 2017
  • Hi Urs- Thanks for posting on King Care. There have been some tests and changes to the appearance of our games, I have added your question to the main post for more information :-) Thanks for taking the time to provide us with your feedback. Please see our Blog for more…
    in Game can't be expanded? Comment by Cezdiamond July 2017
  • Hi LaRue- Thanks for posting on King Care. I am really sorry that you have been experiencing this problem. We are looking into these reports. I hope things will run smoothly again soon :-) Thanks again for highlighting this to us! 
    in Candy crush soda no daily bonus on iPad Comment by Cezdiamond July 2017
  • Hi Kelin- Thanks for posting on King Care. I am really sorry that you have been experiencing this problem, thanks for highlighting this to us. Are these Unlimited Lives that you have won or that you have purchased? Thanks for letting us know :-) 
    in unlimited life Comment by Cezdiamond July 2017
  • Hi Kam- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
    in candy crush unresponsive, Comment by Cezdiamond July 2017
  • Hi Sophie- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Game started me on a previous level. How do I get back to the game I have been on for a while? Comment by Cezdiamond July 2017
  • Hi GingerBlueEyes- Thanks for posting on King Care and for sharing your feedback. I am sorry, at present this is not possible. We wanted our players to have control over who they played with by allowing them to play with their Facebook friends. You can also play with other friends through the Kingdom however it is not…
    in Can people you arent facebook friends with be added?? Comment by Cezdiamond July 2017
  • Hi Heather- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these…
    in Candy crush boosters gone Comment by Cezdiamond July 2017
  • Hi Juny- Thanks for posting on King Care. I am really sorry that you did not receive your rewards :-( I want to make things right again so I will send you a private message to check your account. Please click on the envelope icon in the top right hand corner of your screen.As soon as you get back to me we can get this…
    in 6h chocolate ball Comment by Cezdiamond July 2017
  • Hi Tmgray- Thanks for posting on King Care. Sorry for the delay in getting back to you. It sounds like you are playing one of our feature games, please could you share a screenshot of the game, and the rewards pop up so that we can take a look at this? To add an image to your reply please click on the "photo" icon in the…
    in Missing Rewards Comment by Cezdiamond July 2017
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