Cezdiamond

Community Manager

Comments

  • Hi Pam- Thanks for posting on King Care. Which level have you reached in Pet Rescue Saga? All levels that are already available on mobile devices need to be adapted for desktop systems such as Facebook and King.com, and, therefore, the two versions are not always in sync with each other. The new levels should be released…
    in How come I get a message saying I have completed all the worlds on pet rescue? Comment by Cezdiamond July 2017
  • Hi Barbara- Thanks for posting on King Care. Sorry for the delay in getting back to you and that you have been experiencing a problem progressing in your game. Does the problem persist? Please could you try our desktop troubleshooting steps…
    in Timer Issues Comment by Cezdiamond July 2017
  • Hi Breasy- Thanks for posting on King Care. We appreciate you taking the time to provide us with this feedback. Here at King we are always working hard to keep our games fun and exciting. This means that from time to time we may tweak certain levels. Although this level is tricky, it is not impossible to pass, I have found…
    in Candy Crush level 2046 Comment by Cezdiamond July 2017
  • Hi Michele- Thanks for posting on King Care. Sorry the delay in getting back to you. We appreciate you taking the time to provide us with this feedback. Here at King we are always working hard to keep our games fun and exciting. This means that from time to time we may tweak or test certain levels and features. This is why…
    in Quest not working after level 815 Comment by Cezdiamond July 2017
  • Hi there- Thanks for posting on King Care. We appreciate you taking the time to provide us with this feedback. Here at King we are always working hard to keep our games fun and exciting. This means that from time to time we may tweak certain levels. Although this level is tricky, it is not impossible to pass, I have found…
    in Here we go again. Level 2128. What is wrong with this level. Comment by Cezdiamond July 2017
  • Hi Kacy- Thanks for posting on King Care. I am really sorry that you did not receive your rewards :-( and that you experienced a purchase problem. I want to make things right again so I will send you a private message to check your account. Please click on the envelope icon in the top right hand corner of your screen.As…
    in When the striped contest award i got happwned i also go star chaser but I didnt get the 2 hours bc Comment by Cezdiamond July 2017
  • Thanks for letting us know, let us know if you notice anything off again :-) 
    in Candy Crush Level 499 Comment by Cezdiamond July 2017
  • Hi Karen- Thanks for posting on King Care. I am sorry for the delay in getting back to you. Are you still experiencing a problem? Please could you share a screenshot so that we can take a look? To add an image to your reply please click on the "photo" icon in the top left hand corner of the text box. Thanks!
    in Candy Crush Ranking Question Comment by Cezdiamond July 2017
  • Hi Sarah- Thanks for posting on King Care. I am sorry about this, have you experienced this again. Is this error only on level 499, was this a one off? Please let us know if this happens again. Thanks!
    in Candy Crush Level 499 Comment by Cezdiamond July 2017
  • Hi Glenna- Welcome to King Care. I am very sorry that you are experiencing a problem with your Gold Bars, these should never go missing. I would like to check your account so I have sent you a private message. Please click on the envelope icon on the top right hand corner on the screen. As soon as you get back to me we can…
    in I lost all my gold bars in pet rescue and no long earn pet coins Comment by Cezdiamond July 2017
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