Cezdiamond

Community Manager

Comments

  • Hi Geraldine- Thanks for posting on King Care. I am sorry for the delay in getting back to you. Are you still experiencing a problem passing level 2605? What is the end of level message? Thanks! 
    in Hi guys thanks for updating the game. Presently playing 2605 twice and it cannot stop. Pls help Comment by Cezdiamond July 2017
  • Hi ursmjr- Thanks for posting on King Care. I am sorry for the delay in getting back to you. I am sorry I do not quite understand the problem that you are facing? o Please could you let us know exactly the problem that you are experiencing? o Is there an error message? Let us know how we can help :-) Thanks! 
    in Show game Comment by Cezdiamond July 2017
  • Hi there- Thanks for posting on King Care. Sorry for the delay in getting back to you. In order to pass level 2049 you need to not only reach the point requirements but also ensure that the Candy Bombs do not explode before the level is complete. See our Blog for more tips on how to handle these tricky Candy Bombs!…
    in Can anyone tell me if I cannot count.... Comment by Cezdiamond July 2017
  • Hi Munchy21- Thanks for posting on King Care. Sorry for the delay in getting back to you, I cannot see any other questions from your regarding a problem with Farm Heroes Super Saga. Please could you let me know a little more information regarding the problem that you are facing? Is your game not correctly synchronising?…
    in County fair Comment by Cezdiamond July 2017
  • Hi Just Me- Thanks for posting on King Care. I am sorry for the delay in getting back to you. We have a few different mini feature games on the go at the moment. Please could you share a screenshot of this next time to see this pop up? This way we can take a look for you :-) To add an image please click on the "photo" icon…
    in Gold Emblem Comment by Cezdiamond July 2017
  • Hi lisac93- Thanks for posting on King Care. We appreciate you taking the time to provide us with this feedback. Here at King we are always working hard to keep our games fun and exciting. This means that from time to time we may tweak certain levels or features in our game for testing. If the troubleshooting steps did not…
    in Why don't I have any spaceship boosters? Comment by Cezdiamond July 2017
  • Hi there- Thanks for posting on King Care. Sorry for the delay in getting back to you. Does the problem persist? Please could you make sure that you have the latest version of the game installed? Thanks! 
    in Level 2167 Comment by Cezdiamond July 2017
  • Hi there- Thanks for posting on King Care. I am really sorry that you did not receive your rewards :-( I want to make things right again so I will send you a private message to check your account. Please click on the envelope icon in the top right hand corner of your screen.As soon as you get back to me we can get this…
    in Award not received Comment by Cezdiamond July 2017
  • Hi Susanna- Thanks for posting on King Care. I am sorry for the delay in getting back to you. Are you still experiencing this problem? Has anyone else noticed this problem with their game? Please let us know as much detail as possible so that we can look into this for you? Thanks so much! 
    in Losing star dust Comment by Cezdiamond July 2017
  • Hi Holly- Thanks for posting on King Care. Sorry for the delay in getting back to you. I am sorry that you have been experiencing a problem passing level 149. What is the end of level message? Please could you share a screenshot of the end of level board? To add an image please click on the "photo" icon in the top left…
    in I got rid of all the choco & filled the other 2 req. for 149, but it still says fail. How to pass? Comment by Cezdiamond July 2017
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