Cezdiamond

Community Manager

Comments

  • Hi Rahmi- Thanks for posting on King Care. I am sorry for the delay in getting back to you. Are you still experiencing a problem? Have you tested the problem on more than one browser? Let me know if you still need a hand! Have a sweet weekend! 
    in Need Ticket and can't send request Comment by Cezdiamond July 2017
  • Hi there- Thanks for posting on King Care. Boosters can be bought with Gold Bars, the costs vary from country to country. You can see the cost of each booster either in the shop or by clicking on the ingame booster of you choice during the level play. :-) I hope this helps! Have a lovely weekend! 
    in cost of boosters? Comment by Cezdiamond July 2017
  • Hi Coco- Thanks for posting on King Care. I am sorry for the delay in getting back to you. Thanks for highlighting this to us so that we can look into this. We hope things run smoothly next time :-) Have a lovely weekend!
    in pet rescue Comment by Cezdiamond July 2017
  • Hi sabrina84- Thanks for posting on King Care. We appreciate you taking the time to provide us with this feedback. Here at King we are always working hard to keep our games fun and exciting. This means that from time to time we may tweak certain levels and feature games. Thanks again for sharing your feedback, it is really…
    in Why doesn't my weekly challenge change? Comment by Cezdiamond July 2017
  • Hi Charlie- Thanks for posting on King Care. Sorry for the delay in getting back to you. Just recently Apple has updated it's pricing tiers with a noticeable increase against transactions. This has resulted in a direct increase to the various packages we offer in all of our games. In order to ensure our pricing is fair and…
    in INCREASE IN GOLD BARS FOR BUBBLE WITCH 3???? Comment by Cezdiamond July 2017
  • Hi Muskesh- Thanks for posting on King Care. Sorry for the delay in getting back to you. Are you playing on an iOS device? Please could you try these steps: -Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data -Turn off the device and wait about 30 seconds to…
    in Get back from 426 to 133 level. Comment by Cezdiamond July 2017
  • Hi Christine- Thanks for posting on King Care. I am sorry for the delay in getting back to you, I can understand your disappointment. I would like to check your account so I have sent you a private message to check your account. Please click on the envelope icon in the top right hand corner of your screen. As soon as you…
    in Stripped candy Comment by Cezdiamond July 2017
  • Hi Adhira- Thanks for posting on King Care. Sorry for the delay in getting back to you. Thanks for highlighting this to us, we will be looking into this for you. We hope to have things running a little smoother next time :-) Have a sweet weekend! 
    in Light up the sky rewards not working Comment by Cezdiamond July 2017
  • Hi CGUL- Thanks for posting on King Care. I am sorry for the delay in getting back to you. I have checked and noticed another player posted a question regarding this level and they have now been able to successfully pass level 2615. Please let us know if you still need a hand :-) Thanks! 
    in Please stop level 2615 from cascading Comment by Cezdiamond July 2017
  • Hi Erika- Thanks for posting on King Care. Sorry for the delay in getting back to you. You can save your progress to Facebook or the Kingdom :-) Once you have done this, simply log into your account on your new mobile phone and you will be able to continue on your sweet journey. Please note that in game items such as…
    in Change of mobilephone Comment by Cezdiamond July 2017
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