Cezdiamond

Community Manager

Comments

  • Hi Pavi- Thanks for posting on King Care. Congratulations on getting so far, you're doing great! We love love to hear your tips on how to pass those trickier levels. New levels will be available soon, but I don't have an exact date just yet. You can check your game, our Facebook page or our Twitter feed to be one of the…
    in I have completed level 2600 in candy crush saga. When are the new levels coming in?? Comment by Cezdiamond July 2017
  • Hi Mark- Thanks for posting on King Care. Sorry for the delay in getting back to you. We appreciate you taking the time to provide us with this feedback. Here at King we are always working hard to keep our games fun and exciting. This means that from time to time we may tweak certain levels or in game features. This can…
    in Treasure chest chase Comment by Cezdiamond July 2017
  • Hi Jasmanl- Thanks for posting on King Care. Sorry for the delay in getting back to you and sorry that you experienced this problem. Please let us know if this happens again in one of our mini games and we will look into this for you. Thanks again! 
    in levels i already beat? Comment by Cezdiamond July 2017
  • Hi there- Thanks for posting on King Care. We appreciate you taking the time to provide us with this feedback. Here at King we are always working hard to keep our games fun and exciting. This means that from time to time we may tweak certain levels or in game features. Thanks again for your feedback :-) 
    in New Color Bomb Pattern Comment by Cezdiamond July 2017
  • Hi there- Thanks for posting on King Care. Sorry for delay in getting back to you. Please click on the settings icon in the bottom left hand corner of the game. Then click on "profile" this will then open your account details and show your username :-) I hope this helps! 
    in Finding my username Comment by Cezdiamond July 2017
  • Hi Bob- Thanks for posting on King Care. I am sorry for the delay in getting back to you. Are you still stuck on level 2465? What is the end of level message? Please could you send a screenshot of the board? In order to add an image to your reply please click on the "photo" icon in the top left hand corner of the text box.…
    in Cannot move past 2465, even after beating it Comment by Cezdiamond July 2017
  • Hi Scott- Thanks for posting on King Care. I am really sorry about the delay in getting back to you. I would like to check your account so I have sent you a private message to check your account. Please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this…
    in YOUR glitch on 2595 set me back after beating it????? Comment by Cezdiamond July 2017
  • Hi Kathy- Thanks for posting on King Care. I am really sorry that you did not receive the full 5 hours of unlimited Lives. I can, indeed understand your disappointment. I would like to check your account so I have sent you a private message to check your account. Please click on the envelope icon in the top right hand…
    in 5 hour unlimited lives ended after 1 hour Comment by Cezdiamond July 2017
  • Hi Marcia- Thanks for posting on King Care. We appreciate you taking the time to provide us with this feedback. Here at King we are always working hard to keep our games fun and exciting. This means that from time to time we may tweak or certain mini games and levels. This means that some alterations made be made, or we…
    in My ear the crown is not available, why.? Comment by Cezdiamond July 2017
  • Hi Sherry- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad loading. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios It is possible that you may be playing on an older device, please see this thread for more…
    in Candy Crush starts to load then goes back to home screen on iPad. updated 3 times please resolve Comment by Cezdiamond July 2017
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