Cezdiamond

Community Manager

Comments

  • Hi Diana- Thanks for posting on King Care. I am really sorry that you did not receive your rewards :-( I want to make things right again so I will send you a private message to check your account. Please click on the envelope icon in the top right hand corner of your screen.As soon as you get back to me we can get this…
    in Star chaser color bombs Comment by Cezdiamond June 2017
  • Hi Anewfie36- Thanks for posting on King Care. I am really sorry that you did not receive your rewards :-( I want to make things right again so I will send you a private message to check your account. Please click on the envelope icon in the top right hand corner of your screen.As soon as you get back to me we can get this…
    in Star Gazer Prize Comment by Cezdiamond June 2017
  • Hi CBL71- Thanks for posting on King Care. I am really sorry that you did not receive your rewards :-( I want to make things right again so I will send you a private message to check your account. Please click on the envelope icon in the top right hand corner of your screen.As soon as you get back to me we can get this…
    in I earned 10 stars during recent star chaser event and didnt get my reward Comment by Cezdiamond June 2017
  • Hi Dani- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your device crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android Please also see our list of recommended devices to be sure that yours is fully…
    in Candy Crush and Candy Crush Jelly Continually Crashes, Why? Comment by Cezdiamond June 2017
  • Hi there- Thanks for posting on King Care. I am sorry that you have been experiencing some troubles opening your game. Please could you try our troubleshooting steps here? https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Let me know how you get on? Have a sweet week! 
    in Candy crush doesn't load on my computer as of yesterday. Comment by Cezdiamond June 2017
  • Hi Candie- Thanks for posting on King Care. I am sorry that you did not pass the level, please be sure to follow our troubleshooting steps often to ensure the game runs smoothly- https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out I would like to check your account too so I…
    in I beat a level and didn't advance? Comment by Cezdiamond June 2017
  • Hi Alan- Thanks for posting on King Care. I am sorry that you experienced a problem progressing in your game. Were you able to move forward now? Thanks! 
    in Candy Crush Level 770 Iphone Comment by Cezdiamond June 2017
  • @Praveen @caya @sandra @chocobo I have sent you all private messages :-) 
    in how to restore all the level progress in candy crush saga.I was not connected to facebook. Comment by Cezdiamond June 2017
  • Hi Kam- Thanks for posting on King Care. I have checked your previous questions and I can see tha tyou have not yet been sent our troubleshooting steps to try. Please could you follow all of the steps her and let me know how you get on?…
    in candy crush still crashing Comment by Cezdiamond June 2017
  • Hi Joseph- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Signed in to Facebook and lost my progress Comment by Cezdiamond June 2017
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