Cezdiamond

Community Manager

Comments

  • Hi Sheila- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in I am already at level 1500+ 2 days ago. I opened my app today and i am back at level 1. Please help! Comment by Cezdiamond March 2017
  • Hi Kathi- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in I'm back to level 1!!! Comment by Cezdiamond March 2017
  • Hi Kayla- Welcome to King Care! I can understand your mother's disappointment, let's get her back on track so that she can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted…
    in Lost all of my progress from Facebook Comment by Cezdiamond March 2017
  • Hi Norman- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in my progress is lost Comment by Cezdiamond March 2017
  • Hi Michael- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have…
    in Hi. Been set back to level one after having been on level 2053... Comment by Cezdiamond March 2017
  • Hi Karen928- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have…
    in I have lost all my progress! I was in the 1700's! Comment by Cezdiamond March 2017
  • Thanks JillyJill :-) @Evaw77- Let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a lovely week! 
    in Lost levels in candy Crush Comment by Cezdiamond March 2017
  • Hi Kerry- Thanks for posting on King Care. Welcome to the community. I am sorry that your husband is having some troubles with his game. I understand that you have tried some steps already but please see our full troubleshooting guide here, as they fix most…
    in full sceen issue Comment by Cezdiamond March 2017
  • Hi Don! Thanks a lot for letting me know, I am glad that things are working again now. Let us know if you need a hand with anything else. Have a great day! :-) 
    in Installation issues - iphone ios10 Comment by Cezdiamond March 2017
  • Hi CP13- Thanks for posting on King Care. Welcome to the community. I am really sorry that you did not receive your rewards. I can understand your disappointment. Let's make things right again. I would like to check your account so I I have sent you a private message, please click on the envelope icon in the top right hand…
    in No prize for winning contest Comment by Cezdiamond March 2017
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