Candy Crush Saga

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I'm back to level 1!!!

I changed nothing with my computer (I don't play on my cell phone) and when I logged in, it started downloading Candy Crush Saga all over again and I'm back at level 1 (instead of the high 700s)! I don't want to start over again. Can someone please help!

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Cezdiamond

Hi Kathi- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

As soon as you get back to me we can get this sorted :-)

Have a lovely week!

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Cezdiamond

As soon as you get back to me we can get this sorted :-)

Have a lovely week!

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Recent Announcements

🔔 Facebook Progress Showing as Level 1 - Under Investigation!
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We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…