Cezdiamond

Community Manager

Comments

  • Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in lost my level Comment by Cezdiamond March 2017
  • Hi Selina50- Thanks for posting on King Care. Welcome to the community. I am sorry that you don't think you received your rewards, let's make things right again! I would like to check your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as…
    in Jackpot Comment by Cezdiamond March 2017
  • Hi Dave- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem playing Candy Crush Saga on Facebook. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
    in Candy Crush Saga Comment by Cezdiamond March 2017
  • Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Jelly sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)…
    in Lost all my progress Comment by Cezdiamond March 2017
  • Hi Annette- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have…
    in lost my candy crush game was deleted from my andriod cell phone how can i retrieve my level back Comment by Cezdiamond March 2017
  • Hi Benny- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Lost all progress after connect to facebook Comment by Cezdiamond March 2017
  • Hi Ilanit- Thanks for posting on King Care. I am really sorry that you have been experiencing a problem passing level 2049. What was the end of level message? If possible, please could you upload a screenshot of the end of the level so that we can take a look? To add an image to your reply, please click on the "photo" icon…
    in i finished level 2049 twice but it told me after every time to try again Comment by Cezdiamond March 2017
  • Hi Lahis- Thanks for posting on King Care. I am sorry that you did not receive your Gold Bars, I would like to take a look at this email. I have sent you a private message. Please click on the envelope icon on the top right hand corner on the screen. As soon as you get back to me we can get this sorted :-) Have a sweet…
    in My free candy crush 50 bars for signing your email through king.com Comment by Cezdiamond March 2017
  • Hi Tarannum- Thanks for posting on King Care. Congratulations on getting so far, you're doing great! We love love to hear your tips on how to pass those trickier levels. New levels will be available soon, but I don't have an exact date just yet. You can check your game, our Facebook page or our Twitter feed to be one of…
    in I have completed around level 2335 since 2 months now....how long to wait for new update Comment by Cezdiamond March 2017
  • @Ruy- Agradecemos a sua pergunta. De momento, o King Care só está disponível em inglês e Espanhol. 
    in I was on level 738 and now it shows back to level 1. Why?? Comment by Cezdiamond March 2017
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