Cezdiamond

Community Manager

Comments

  • Hi Jamie- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Soda sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)…
    in lost progress Comment by Cezdiamond February 2017
  • Hi Diane- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Soda sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)…
    in Can I get my progress back on my phone Comment by Cezdiamond February 2017
  • Hi Elley- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem with Bubble Witch 3 Saga crashing. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
    in I can not belive it!!!!!!! Comment by Cezdiamond February 2017
  • Hi Corey- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios It is possible that you may be playing on an older device, please see this thread for more…
    in Crashing Issue Comment by Cezdiamond February 2017
  • Hi Guaracy- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Farmtastic journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)…
    in I've lost my progress. Can you help me? Comment by Cezdiamond February 2017
  • Hi Mylo- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios We have noticed that players have been experiencing problems with some of our games on…
    in Candy crush crashes on ipad mini after February 20 update Comment by Cezdiamond February 2017
  • Hi JanEOC- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios We have noticed that players have been experiencing problems with some of our games on…
    in With today's update, CC won't load again, back to the same issues as last year. Please fix it. Comment by Cezdiamond February 2017
  • Hi there- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios We have noticed that players have been experiencing problems with some of our games on…
    in Candy Crush Saga has stopped working on iPad Comment by Cezdiamond February 2017
  • Hi Cristina and Chandra- I will send you both messages :-) 
    in how to restore all the level progress in candy crush saga.I was not connected to facebook. Comment by Cezdiamond February 2017
  • Hi there- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios We have noticed that players have been experiencing problems with some of our games on…
    in Can't open candy crush saga in my iPad after February 20 updates Comment by Cezdiamond February 2017
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