Cezdiamond

Community Manager

Comments

  • Hi Wendi- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Let's rescue…
    in Lost progress on Iphone 6S plus Pet Rescue Saga Comment by Cezdiamond February 2017
  • Hi Summer- Thanks for posting on King Care. Congratulations on getting so far, you're doing great! We love love to hear your tips on how to pass those trickier levels. New levels will be available soon for your iPhone, but I don't have an exact date just yet. You can check your game, our Facebook page or our Twitter feed…
    in New stages Comment by Cezdiamond February 2017
  • Hi Marijo- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in I got to level 600, but after an update I returned to level 1 on candy crush saga. please return me Comment by Cezdiamond February 2017
  • Hi Lynne- Thanks for posting on King Care. I am really sorry that you had this unpleasant experience. Let's make things right again. I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a lovely week!
    in game froze when level completed Comment by Cezdiamond February 2017
  • Hi Rollie8786- Thanks for posting on King Care. I am sorry that you have experienced a problem with your rewards from Dexter's Challenge. Let's make things right again. I would like to check your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As…
    in Color bombs + stripe candy Comment by Cezdiamond February 2017
  • Hi Maria- Thanks for posting on King Care. After a careful and thorough investigation and based upon our valuable players' feedback, it has been decided to say goodbye to Odus and his adventures in the Dreamworld. I am sorry that this may be disappointing for you. The access to the Dreamworld levels has now been removed,…
    in no levels with the owl Comment by Cezdiamond February 2017
  • Hi Liao- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a lovely…
    in Pet rescue Comment by Cezdiamond February 2017
  • Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in I lost my progress, how to get it back? Comment by Cezdiamond February 2017
  • Hi Empoly- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Had to reset my iPad. Lost all progress. Comment by Cezdiamond February 2017
  • Hi J Morgan- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading Candy Crush Saga. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
    in Candy crush closing Comment by Cezdiamond February 2017
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