Cezdiamond

Thanks @Elsa for passing on @Sarah I am sorry that you have lost your boosters, sadly this will happen when you reinstall. Is your progress now back? Please let me know your new ID so I can create some candy magic in your account :-)

in After 11june update I can't receive new levels stuck on 3395 Comment by Cezdiamond July 2018

Hi all! Just an update, this level should be tweaked :-) Thanks!

in Candy Crush Saga Level 3546 Comment by Cezdiamond July 2018

Hi all! The studios are indeed doing some tests with the speed. Thanks for letting know, I have passed these comments on to our studio, we are seeing other players reporting the same feedback too. Thanks a lot!

in To fast game :C Comment by Cezdiamond July 2018

Hi both! Thanks for passing this on. I do not know the answer to this but I will pass on this suggestion! Thanks again :-)

in will you be making all candy crush games and all bubble witch games for nintendo 3DS Comment by Cezdiamond July 2018

Thanks @Laura @Paula I am really sorry that you have lost you levels, please could you try the tips on our Blog here If you still need a hand still, please contact us through here and we'll try to help you out the best we can. Please be sure to select "Gameplay/Progress" and then "I have lost my progress" Thank you!

in Lost my lives. Please restore Comment by Cezdiamond July 2018

Thanks for letting us know! :-)

in I can't download Candy Crush Comment by Cezdiamond July 2018

Hi there- Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress. The Blog includes lots of steps on how to fix this problem yourself :-) If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress"…

in Transfert king progress to facebook Comment by Cezdiamond June 2018

Hi Dany- Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress. The Blog includes lots of steps on how to fix this problem yourself :-) If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress"…

in I reached the last level available 2870 yesterday . When I reconnect to the game today I find myself Comment by Cezdiamond June 2018

Hi there- Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress. The Blog includes lots of steps on how to fix this problem yourself :-) If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress"…

in I conected on facebook and lost my levels. Comment by Cezdiamond June 2018

Hi Joan- Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress. The Blog includes lots of steps on how to fix this problem yourself :-) If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress"…

in Restoration Comment by Cezdiamond June 2018

Cezdiamond
Community Manager

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Cezdiamond Community Manager

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Cezdiamond
Community Manager