Candy Crush Saga

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Lost my lives. Please restore

Tippecanoe54

Couldn’t get my treats after completing an episode. Then I lost my lives. Please restore

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Cezdiamond

Thanks @Laura

@Paula I am really sorry that you have lost you levels, please could you try the tips on our Blog here

If you still need a hand still, please contact us through here and we'll try to help you out the best we can. Please be sure to select "Gameplay/Progress" and then "I have lost my progress"

Thank you!

Tippecanoe54

Hello Paula. I am so sorry to hear about this. I will send this to the Moderator so she can look into what had happened. Thanks for writing and I hope you have a good day.

Thanks Laura. I sent another entry request that when i tried to restore, i am now back at level 1. A candy crush nightmare. Hope the moderator can help

Laura_Grosvenor

Hello Paula. I am so sorry to hear about this. I will send this to the Moderator so she can look into what had happened. Thanks for writing and I hope you have a good day.

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Laura_Grosvenor

Hello Paula. I am so sorry to hear about this. I will send this to the Moderator so she can look into what had happened. Thanks for writing and I hope you have a good day.

Tippecanoe54

Hello Paula. I am so sorry to hear about this. I will send this to the Moderator so she can look into what had happened. Thanks for writing and I hope you have a good day.

Thanks Laura. I sent another entry request that when i tried to restore, i am now back at level 1. A candy crush nightmare. Hope the moderator can help

Cezdiamond

Thanks @Laura

@Paula I am really sorry that you have lost you levels, please could you try the tips on our Blog here

If you still need a hand still, please contact us through here and we'll try to help you out the best we can. Please be sure to select "Gameplay/Progress" and then "I have lost my progress"

Thank you!

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Shop not Loading 13/03 - (Edited by CM: Under Investigation)!
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Booster wheel not working - Edited by CM: Fixed on version 1.323 Update your game!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
🔔 Facebook Progress Showing as Level 1 - Under Investigation!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…