Jelly_Jenny

Community Manager

If you still need help, please see this page dedicated for refunds: https://goo.gl/MR7Eq9

If you still can't make the Piggy Bank purchase, try another WiFi connection or the cellular connection. If it's still struggling to connect, just give these steps a try: https://goo.gl/CzvzrJ I hope it helps! 

You didn't receive your Gold Bars? Here's how to ask for a refund: https://goo.gl/MR7Eq9

You'll find instructions here on how to request a refund for a purchase on Android: https://goo.gl/MR7Eq9

If you didn't receive your Piggy Bank Gold Bars, take a look at our refunds page: https://goo.gl/MR7Eq9 Thanks for your patience. 

Oh no that's not very Sweet :( Take a look at our post regarding refunds and purchases to get this cleared up: https://goo.gl/MR7Eq9

Not to worry just contact us through your game app to get this sorted out: - Open the game - Tap the cog wheel at the left bottom corner - Tap on the ? mark - Choose the appropriate category - Select "Contact us" at the bottom if you need to send us a message Thanks :)

Oops! Take a look at our page regarding refunds: https://goo.gl/MR7Eq9

If your Gold Bars are saved through Kingdom or Facebook, simply reconnect back to your account in order to retrieve them. If you have lost any purchases please take a look at our purchases page for all different scenarios you might encounter: https://goo.gl/MR7Eq9 :)

Not to worry you can find all information regarding failed purchases and refunds from here: https://goo.gl/MR7Eq9