Jelly_Jenny

If you're still having this graphical issue in your game, please restart your machine and give these steps a try: https://goo.gl/owWByB (Make sure that you try clearing the cache and trying another browser type, too ;)) Alternatively if you have a Windows 10 machine, you can download the game from Store and play there. Be…

in Purple Screen on Papa Pear Comment by Jelly_Jenny February 2018

Hi Nicci! Please see our post regarding purchases and refunds: https://goo.gl/MR7Eq9 Take care.

in Piggy Bank purchase Comment by Jelly_Jenny February 2018

If your game is still acting up, give these steps a go: https://goo.gl/owWByB Alternatively if you have a Windows 10 machine, you can download the game from Store and play there. Be sure to connect the game to your Facebook account in order to pick up where you have left off in Facebook:…

in bubble witch 3 will not load for more than a few days??? Comment by Jelly_Jenny February 2018

Hi! I've sent you a private message regarding your request. You'll find my message from your inbox on top right corner :)

in Reset Comment by Jelly_Jenny February 2018

That's not very Meowsome :( Sadly we cannot retrieve those lost potions but perhaps reconnecting the game to your Facebook /Kingdom account will help. And if you should have this issue again, give these steps a try in order to improve your gaming: https://goo.gl/CzvzrJ I hope this helps!

in i don't have anymore my potions to wake up the astrocats Comment by Jelly_Jenny February 2018

We would need to take a closer look at your player account - I've sent you a message. You'll find it from your inbox from the top right corner.

in do the booster earned expire? Comment by Jelly_Jenny February 2018

Are you missing your Cats in Facebook or on the Windows 10 app? If it's Facebook, please give these steps a try: https://goo.gl/owWByB If you're having the issue on the Windows 10 app, try reconnecting the game app to your Facebook /Kingdom account to see if they would reappear. I hope this helps!

in Bubble whitch 3 - All my cats are gone Comment by Jelly_Jenny February 2018

Hi! If the daily reward doesn't quite work on your device, give these steps a try: https://goo.gl/CzvzrJ

in The daily reward in BW3 has been hit or miss for me. I play every day but the bonus doesn't show up Comment by Jelly_Jenny February 2018

If you're still having the issue, please give these steps a try: https://goo.gl/owWByB I hope you're back in the game!

in Why is Bubble witch saga 3 not working on facebook? Comment by Jelly_Jenny February 2018

The Beanstalk is a fairly new feature but the game team is working on delivering it to all players. Thanks for your patience! Please keep your game up to date in order to receive all improvements made in the game: http://to.king.com/4zGs

in Bubble witch saga 3 Comment by Jelly_Jenny February 2018

Jelly_Jenny
Community Manager

Comments

Jelly_Jenny Community Manager

Comments

Jelly_Jenny
Community Manager