Jelly_Jenny

Community Manager

Okay, great! Thanks for checking that and hopefully your next rewards will show up without a hitch. 

Nicely done, @Pummy_Raj! And many thanks for these details, @LadyDionin :) We'll pass these onto the game studio, I'm sure this helps with the investigation. Could you do me a favor and see if you can get around the error message if you open the game with another browser? You'll find the supported browsers here under…

Hello dear friends! The contest is now over and I'm happy to announce that the winning linking partners are.... @Lucas_Yan_Maia and @Pummy_Raj !!! Congratulations guys - I have added the 50 Gold Bars to your games. Thanks so much for everyone who took part in this contest. More contests coming soon! Until then let's keep…

Okay I see, the conversation turned into a supported related. No harm done at all :) Keep up the good work, @Pummy_Raj and have a Brilliant week! 

@LylaQuenn1234 Hi! As per house rules we only communicate in English here at King Community. Please keep it in English so we can all understand and help out :) Thanks! Jelly Jenny 

@mskyle2 Hey this was fixed a couple of days ago - if you get the same error message still, please clear your browser cache and hopefully that does the trick ;) Here you can find troubleshooting steps including clearing the cache: https://community.king.com/en/blog/discussion/247354/is-your-game-crashing-on-pc-facebook I…

Hi @Pummy_Raj With these technical type of issues I recommend posting on the Support side. It's discussion but the Support side :) There are few things going on right now which are kind of similar. They are getting a little tangled up, and the conversation keeps crossing over these issues so it's a little tricky for us to…

@corals22 The Facebook version has a limited amount of missions right now which is why you are not seeing the Counter there. Soon this will be corrected: You will have unlimited amount of missions and you shouldn't have issues with disappearing Counter on neither platforms. This is happening on the next game app release so…

Hi everyone! Some updates for the Diamond Counter: Diamond Counter disappears when you do not have missions left. The game on mobile has already unlimited amount of missions so the Counter shouldn't disappear. If you're still having trouble with it, be sure to have your game up to date. I'll attach a video on how to update…

@Raynbow @sarvowinner Have you guys made sure that you have the latest game app version? I wasn't able to reproduce issues with the bottles now. https://www.youtube.com/watch?v=fz14wv4PXVg&list=PLPuPYFBmUXIltYQEsE5oz5vAKmOCO5coK Jelly Jenny