Comments
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Could you please share the ticket number so I can ensure that you receive a follow up please?
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Hi again, I am sorry to hear that you are still unable to participate on the Star tournament. Thanks to your report, I am glad to share that our team has been made aware about this issue and they are currently investigating it, hopefully you can be able to enjoy the feature again soon. Please maintain your app update in…
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Thanks for confirming that! I have gone ahead and ensure that your correct account was credited this time!
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Hi there, I appreciate that, but could you please confirm all the information requested? This is vital so we can ensure to report the correct Ad. Thanks!
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Hi, can you please double click on the "King" logo, that will display your ID so you can share it with me.
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Hi, I am sorry to hear that you are not having the best experience with the game. We certainly appreciate your comments and sharing precisely what has hindered your enjoyment. Trust me that it is invaluable and it is helpful so we can continue to work on improving and hopefully have you playing and enjoying the game again…
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Hi @jeysaw, I am sorry to hear that you are not getting video Ads. Please check out this article we have prepared with more information about this feature: Why don't I see video ads in my game? Here’s what you need to know!
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Hi again, I appreciate the additional details. yes we are happy to get you back to your level with your King account connected where you currently see no progress, but please note we asked on the other thread to share the User ID of this new account with no progress you are connected to so we can help with your levels. Can…
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Awesome! Thank you for confirming that, yes you are in the latest app version. I appreciate your report, I have shared it with the team so that I we can further look into the issue with the Star tournament. Thanks!
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Thanks @Andres-2 for following that and I am sad that reinstalling did not help. As for your boosters, do not worry as I have already restored them and as for the visual issues I have shared it with the team so it can be further investigated. Thank you again for all your efforts and reporting this.
