Kevin_

Game Expert

Comments

  • Hi @chtimi59 🖐️ We love chatting and helping out, but we do all our conversations in English or available languages so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊 Thanks for understanding and have a…
    in aide aux amis Comment by Kevin_ June 6
  • Hi @jac60in2024 🖐️ I am sorry to hear that you are unable to find the Chest quest feature. Please note that the game studio usually run test with these features that may cause them not to be available permanently and perhaps alternate with different challenges instead which is why you are no longer seeing the feature at…
    in My treasure chest has disappeared Comment by Kevin_ June 6
  • Hi @david10279 🖐️ I am sorry to hear that you are unable to find the Chest quest feature. Please note that the game studio usually run test with these features that may cause them not to be available permanently and perhaps alternate with different challenges instead which is why you are no longer seeing the feature at the…
    in what has happen to the treasure chest Comment by Kevin_ June 6
  • Hi @lacatusu and welcome to the Community! I am sorry to hear that you have lost your progress. We have prepared this article to help you out: I can't find my progress in the game – How to retrieve my levels Also we love chatting and helping out, but we do all our conversations in English or available languages so everyone…
    in Din greșeală am pierdut nivelurile cum pot sa le recuperez.Multumesc. Comment by Kevin_ June 6
  • Hi @wilson52 🖐️ I am sorry to hear that you are having trouble with level 8552. Please check out this video our wonderful @Lynette made beating this level as it can help you obtain some ideas so you can finally overcome this level in your game.…
    in Pet rescue game 8552 Comment by Kevin_ June 6
  • Hi @Moselein 🖐️ I am sorry to hear that you are unable to send/receive lives. Can you please let me know what is preventing this?
    in Leben senden und empfangen geht nicht mehr Comment by Kevin_ June 6
  • Hi @mirrorman 🖐️ I am sorry to hear that you are no longer able to locate the Royal treasure chests in your game. Please note that the game studio usually run test with these features that may cause them not to be available permanently and perhaps alternate with different challenges instead which is why you are no longer…
    in Help! Where are the Prize Chests? Comment by Kevin_ June 6
  • Hi @Andres-2 🖐️ I am sorry to hear that you are having trouble with the Race. Could you please confirm if you did receive the reward or what is exactly not working as I can see that you are currently at the last level available.
    in Race it Comment by Kevin_ June 6
  • Hi @JRZMOM 🖐️ I am sorry to hear that you are unable to find the game app in your homepage. Please check out this article from Apple that can help you with locating the app again: https://support.apple.com/en-us/120630 Hope it helps!
    in Restore app to iPhone homepage? Comment by Kevin_ June 6
  • Hi @tttrack 🖐️ I am sorry that you are setback despite playing every day! We usually recommend these steps to make sure that nothing is wrong or broken in your game: *Restart: Force close apps and restart your device. *Updates: Check that you have the latest game and device updates. *Memory: Keep at least 2GB of free…
    in Why do I usually get set back when I play almost every day Comment by Kevin_ June 6
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