Kevin_

Game Expert

Comments

  • Hi @eppy, I am sorry to hear about the trouble with the All-Star challenge after you were able to see the countdown. If I understood correctly, you were never able to start your participation right(collecting candies and these getting added to the score) and also you do not see the event listed in the "Events" tab? We can…
    in All stars disappeared Comment by Kevin_ March 21
  • Hi @spook1952 , I am sorry to hear that you are having trouble with level 3319. I can understand it may seem difficult so my best advice is to make sure to clear the longest combinations as possible and focus on reaching the boosters that have been placed in this level as they will come in handy to beat it with the given…
    in I am on level 3319 i I just cannot get through it Comment by Kevin_ March 21
  • https://community.king.com/en/candy-crush-soda-saga/discussion/491183/king-games-survey Hi @EShirley, I am sorry to hear that you have been getting this in an unknown language. To confirm this seems to be Finnish. However please note that this is not a survery but instead it takes you to King's Privacy Policy website,…
    in King Games Survey Comment by Kevin_ March 21
  • Hi @Mformarrow, I am sorry to hear that you are unable to move past 10th day. It looks you might be referring to you daily login, could you please let me know what occurs after reaching the 10th day?
    in Why can't I get past day 10 when I go to play? Comment by Kevin_ March 21
  • https://community.king.com/en/candy-crush-soda-saga/discussion/491205/rocket-rush-is-not-counting-my-striped-candies Hi @Nick-3 , I am sorry to hear that your stripped candies are not added to your score. Please keep in mind that you must win the level in order for them to be counted. In case the issue persits e usually…
    in Rocket Rush not counting striped candies (✅ Fixed in Latest Version) Comment by Kevin_ March 21
  • Hi @iser8341 and welcome to the community! I am sorry to hear that you have lost your boosters after changing of device. Please note this is because the items are backed directly to your device storage. Could you please Contact Support directly so that we can try to help. Have a sweet day!
    in How do I fix this? Comment by Kevin_ March 21
  • Hi @Anni3Danny and welcome to the Community. I am sorry to hear that you are having trouble login. Would you be so kind as to let us know what is preventing you from doing so? What error message are you getting. It would be of great help if you can share a screenshot of what you see and even your game User ID.
    in why can't I login? Comment by Kevin_ March 20
  • Hi @raed_5455 and welcome to the Community! I am sorry to hear that your progress played while offline does not synch when connecting online. Could you please try these steps in the Connection issues hub depending your device in order to try to correct and prevent it from happening again. Have a sweet day!
    in Why do I advance the level when I play offline, but when I go back online, it goes back again? Comment by Kevin_ March 20
  • https://community.king.com/en/candy-crush-saga/discussion/491073/level-17545 Hi @TinoNL, I am sorry to hear that you are having trouble with level 17545. While I certainly understand and can agree that this level is looking very hard, I would suggest that you make use of the spawned stripped candies and get them as close…
    in Level 17545 Comment by Kevin_ March 20
  • Hi @belinha19 and thank you for joining us in the Community. I understand your disappointment at not being able to participate in Candy Crush All Stars. Firstly, please note All Stars will only be available in the following countries: United Kingdom, United States of America, Brazil, Canada, Germany, France, Italy, the…
    in Hello, how are you? My Candy Crush app is not showing the ALL Stars competition😭😭 Comment by Kevin_ March 20
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