LoFiGummy

Community Manager

Comments

  • https://community.king.com/en/candy-crush-soda-saga/discussion/477382/restart-candy-crush-soda Hi there! Please have a look at this article: I can't find my progress in the game – How to retrieve your levels – King General If it doesn't work for you, please try reaching out to the Support via the game.
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3202175#Comment_3202175 Oh so you have it back in your game now again? 😮 Thanks for the added details! https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3202211#Comment_3202211 Hi there, sorry to hear that - can you provide to us…
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3202411#Comment_3202411 So strange! Have you tried playing a few levels and see if things come back? I've reported this to the studio in any case
  • https://community.king.com/en/candy-crush-soda-saga/discussion/476944/loja-sempre-indisponivel-porque Hi there! Try these steps first: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Connection: Use WiFi instead of cellular data. Clear Cache: 🤖…
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3202285#Comment_3202285 Ah this seems to be the previous Grow-A-Bear event, so it may be that you unfortunately didn't get this one for the 10th Anniversary 😥
  • We've arrived to the end of the 2nd week of the Soda 10th Anniversary Quiz! The question was: How did Kimmy first look like in Soda? 👧 And the correct answer was: A. While plenty of you had the right answer, only 10 can win! It's time to draw the winners… And the winners are: @Ccallstars @km615 @MWANGITHI @slappydappidoo…
  • https://community.king.com/en/candy-crush-soda-saga/discussion/476910/super Hi there, if you have any problems with the game or need any help - let us know and we'll respond as soon as we can!
    in Super Comment by LoFiGummy November 2024
  • Hi there, that doesn't sound right - please try this first: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Clear Cache: 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache 🍏 iOS: Settings > Safari > Clear History and Website Data Once…
    in Help Comment by LoFiGummy November 2024
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3202302#Comment_3202302 Would you be able to send us your player ID and tell us what device you're playing on so we can look into it further?
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3201411#Comment_3201411 I wanted to ask for this piece of information! You mention that you were notified that a player had chosen a task - was that via a notification in the game such as a pop-up or did you see a ❗️ in the activity hub? And did the…