QueenB

Community Manager

Thanks for bringing this up 😊 Just to clarify first: the Booster Wheel and the Daily Treat Machine are separate features in the game. Each one has its own reset timer based on when it was last used. They are not designed to renew at the same time, even if you happen to use them close together. Regarding the mention of…

Hi @touedmondjunior and welcome to the Community 😃 Short answer? It’s a fun way to relax ☺️ But beyond that, it also gets you thinking. You plan moves, spot patterns, and figure out how to clear tricky boards with limited moves. That little “yes” moment when you finally beat a hard level is pretty satisfying. For a lot of…

Hi @horoshamashada 👋 Thank you for sharing the screenshots. I completely understand why this would be concerning. Unfortunately, we don’t have access to billing or payment systems here in the Community, so we can’t see the details behind the charge. For purchase and refund questions, the best way to get clarity is to…

Hi @KarwanBB Thanks for sharing the screenshot. I just want to double-check something with you. Sometimes very long timers can appear if the date or time on the device has changed. Did you recently travel to a different time zone or adjust your device’s date and time settings? Even small changes can affect timed features…

Hi @Cecie That’s such a fair question, especially when you’re facing those legendary “how is this even possible?!” levels 😅 All Stars scoring isn’t based on level difficulty. Points come from collecting blue Candies in eligible levels, and the same rules apply to everyone. There isn’t an extra multiplier tied to how hard a…

Hi @saffy123 😊 Thanks for letting us know! If your game is stuck on the All Stars opening page, let’s try a few quick things: Close the Candy Crush Saga app completely Restart your device Make sure your game is updated to the latest version Check that you’re connected to a stable internet connection After that, open the…

Hi @christinewupp This made my day, thank you so much 🤩 If the FAQ saves you even a few “where do I click?” questions, then my mission is complete 😄 But don’t worry… I have a feeling All Stars will still keep us all busy! Wishing you the sweetest climb and all the best in the tournament 💙🍬

@kiara_wael @MountainMom @bearwithme @PummyRaj Here we go 🤩

👀 I see you spotting the countdown already… it’s getting real 🤩 All Stars kicks off tomorrow and I can feel the excitement building… If you haven’t yet, take a few minutes to check out the official All Stars site - It’s packed with everything you need to know: https://candycrushallstars.com/en/all 🎬 Fun videos 📅 Stage…

Hi @GiggzZz Good question! Yes, your Multiplier Tokens stay with you for the whole tournament. You can use them during any active All Stars leaderboard stage (Qualifiers, Knockouts, Second Chance, Final Knockouts). You receive 6 tokens in total, and they don’t refresh so they’re yours to use strategically. If you’re…