QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/457851/1 Hi JAM24 and welcome to the Community 😃 The Daily Treat Calendar is currently being tested, so it's available to only a select group of players. We understand this can be frustrating, but hopefully, it will be back for everyone soon. We appreciate your…

https://community.king.com/en/candy-crush-saga/discussion/comment/3105217#Comment_3105217 Thanks, so, it's the same ad that keeps showing and everytime it freezes the game? Would it be possible to grab a screenshot of the ad the next time it come up? It would really help identify the ad in question.

https://community.king.com/en/candy-crush-saga/discussion/comment/3105233#Comment_3105233 Hi Scooterpie 🤗 The Daily Treat Calendar is currently being worked on, so it's available to only a select group of players right now. We understand this can be frustrating but hopefully, it will be back for everyone soon 🙂

https://community.king.com/en/candy-crush-saga/discussion/457833/level-failed Hi nickgabi, Sorry to hear you're experiencing this issue on level 2521. To help us understand and resolve the problem, could you please provide a screenshot of the level when it fails? This will give us a better idea of what's happening. Thank…

https://community.king.com/en/candy-crush-saga/discussion/457832/i-have-lost-my-candy-meter-at-login-for-the-last-3-days-it-has-not-shown-up-so-i-know-i-have-lost-l Hi aern99 and welcome to the Community 😃 Thank you for reaching out. The Daily Treat Calendar is currently being tested, so it's available to only a select…

https://community.king.com/en/candy-crush-saga/discussion/457831/fiz-o-pagamento-e-nao-caiu-o-saldo-na-conta Hi Danidi, I'm sorry to hear about the issue with your payment. Since the items did not appear in the game, you may need to contact your payment provider to resolve this issue. Here’s what you can do: Contact Your…

https://community.king.com/en/candy-crush-saga/discussion/comment/3103911#Comment_3103911 Hi Aries2020, Thanks for reaching out and I'm sorry to hear about the frustration you're experiencing with the availability of certain features across different devices. This is a common issue that can sometimes be confusing.…

https://community.king.com/en/candy-crush-saga/discussion/comment/3104956#Comment_3104956 Hi Peter, hope you had a great weekend 😃 I'm sorry this keeps happening and I have reached out to the team again chasing for some updates but I'm still waiting to hear back 😕

https://community.king.com/en/candy-crush-saga/discussion/457297/sweet-cinema Hi there and welcome to the Community 😃 Are you getting any error message or are you just not able to watch a video as it tells you, More ads coming soon…?

https://community.king.com/en/candy-crush-saga/discussion/457829/app-store Hi lour88, I'm sorry to hear you're having trouble making purchases from the Shop. Let's see if we can help you resolve this issue. Could you please provide the following details? Device Details: Let us know which device you're using (e.g., iPhone,…