QueenB

Community Manager

Comments

  • Hi everyone, Thanks for your feedback! We've checked with the studio, and it turns out the feature is currently being tested for improvements. Some of you might not see it right now, but don't worry, it will be back soon 😉
  • https://community.king.com/en/candy-crush-saga/discussion/457329/how-do-i-get-rid-of-my-request-section-on-game Hi Ang49, We understand how receiving constant life requests from the same friend can be frustrating. Are you playing the game connected to a Facebook or King account? If Facebook, you have the option to remove…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3102988#Comment_3102988 No problem, they should be in your game shortly 😉
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3103057#Comment_3103057 Awesome 🙌 I can confirm they have received your message and someone will be getting back to you soon 😉 Hope you have a great weekend 🤩
  • https://community.king.com/en/candy-crush-saga/discussion/457333/shop-connect-problem Hi shahmed, I'm sorry to hear you're having trouble connecting to the shop. Let's try a few steps to resolve this issue: Check Your Internet Connection: Make sure you have a stable internet connection. Try switching between Wi-Fi and…
  • https://community.king.com/en/candy-crush-saga/discussion/457330/technical Hi Chrissyoswlt, I'm sorry to hear that you're experiencing this issue. Since you've already tried some basic troubleshooting steps, could you please provide a bit more information to help us diagnose the problem? Are you seeing any error messages…
    in Technical Comment by QueenB June 2024
  • Hi Team, It is time to announce the 10 lucky winners 🎉 The answer to Part 2 of the Audio challenge is: Metallic and brilliant We’ve selected 10 random winners who answered correctly with "Metallic and brilliant" and here are the lucky winners of this week's audio challenge: @LaLuna03 @Andres-2 @MollyS @KCullen127 @KyshA72…
  • https://community.king.com/en/candy-crush-saga/discussion/457327/my-facebook-says-wrong-password Hi thegirlsmommy, Sorry to hear that you're having trouble connecting your Facebook account. Here are a few steps you can try to resolve the issue: Check Your Password: Make sure you are entering the correct password for your…
  • https://community.king.com/en/candy-crush-saga/discussion/457326/como-cambiar-el-vinculo-de-facebook Hi and Welcome to the Community! What do you mean by changing the facebook link? Are you trying to connect your game app to your Facebook account or a new one? Please let us know what is it that you would like to do and…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3102790#Comment_3102790 Thanks for the tag and yes, we did report the level and I can see that the level is still being worked on. I'll reach out to the team again and see what's the status 😉