QueenB

Community Manager

Comments

  • Hi @christinewupp and @Alienscar 👋 Thanks for flagging this! And sorry for the inconvenience 😕 we’re currently trying to fine-tune the filter to catch spam posts asking about “how to make money” in the game. It looks like we haven’t quite found the sweet spot yet 😅 Since the weekend is coming up, there might still be a few…
    in Posts gone for approval June 2025: Why? Comment by QueenB June 20
  • 🛠️ Troubleshooting Tips While our team continues to investigate the ad issues with our partners, here are a few things you can try that may help resolve the problem temporarily: Restart your device Clear your app cache (if your device allows it) Make sure your game app is updated to the latest version Try logging out of…
    in ⚙️ Known Issue: Ads freezing the game or not granting rewards (e.g. Starbucks, Temu, Shein, etc.) Comment by QueenB June 20
  • https://community.king.com/en/candy-crush-saga/discussion/501638/how-do-i-get-rid-of-ads-that-dont-grant-rewards-when-viewed-rociet-tik-tok-and-nissan-do-not-wor Hi @pizzaguy 👋 Thanks for letting us know! We’re sorry to hear that some ads aren’t granting rewards properly, that’s definitely frustrating. Before we look into…
    in How do I get rid of ads that don't grant rewards when viewed? Rociet, Tik Tok, and Nissan do not wor Comment by QueenB June 20
  • Hi @imaqas 👋 Welcome to the Community 🎉 Reaching level 10,279 is no small feat, and as @Carol-38 said, you should be super proud 💪 We're so happy you’ve joined us, and hope to see more of your posts and milestones around here 😊 QueenB 🐝
    in 10k Comment by QueenB June 19
  • https://community.king.com/en/candy-crush-saga/discussion/501572/lost-half-of-my-friends-onlynames-that-start-with-a-c-nothing-else-after-that Hi @GaDawgs 👋 Thanks for your message! To help us understand better, could you please let us know: Exactly where in the game you’re seeing this issue with your friends list? If…
    in Lost half of my friends Onlynames that start with a c nothing else after that Comment by QueenB June 19
  • https://community.king.com/en/candy-crush-saga/discussion/501562/%D8%A8%D9%8A%D8%B9-%D8%B0%D9%87%D8%A8 Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English, French, Italian, Spanish, Portuguese, and German so more players can…
    in بيع ذهب Comment by QueenB June 19
  • Hi everyone 😃 I hope you're all enjoying this week’s colorful candy hunt 😊 it’s been so fun to see your screenshots and creativity. We love how much energy you bring to these challenges! Just a quick reminder for everyone: all contest entries are manually reviewed by the moderator running the event. If there’s ever a…
    in 💜💚Colorful Candy Hunt - Week 3 is here💚💜 Comment by QueenB June 18
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3344247#Comment_3344247 You're a Pro now for sure 😉
    in 📌 Candy Pins - New version Is Live! Grab your badge! Comment by QueenB June 18
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3344350#Comment_3344350 Amazing 🤩
    in 📌 Candy Pins - New version Is Live! Grab your badge! Comment by QueenB June 18
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3346191#Comment_3346191 Thanks for raising this and for flagging the examples, really helpful 🙏 The Shein ad (and a few others that have been popping up recently) are already on the team’s radar, and they’re being looked into alongside the Starbucks issue.…
    in ⚙️ Known Issue: Ads freezing the game or not granting rewards (e.g. Starbucks, Temu, Shein, etc.) Comment by QueenB June 18
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