QueenMia

Community Manager

Hey Ashton, I have to say I would not mind not to have the suggestion either but some other really appreciate them... I guess it's a matter of taste :) Thanks a lot for your suggestion, you came to the right place! I'll pass the feedback to the Studio - however, that does not guarantee that any action will be taken, but…

Hello Sanjay, Thanks for posting. Have you tried to update your app/browser and clear cache and cookies before restarting? If not, please try and let me know, that should solve the issue. Should tou still see it after that, please add a screenshot (check how to here) and let me know what platform and version you're using…

Hey Cathy, As Laura mentioned, this is an issue that is still being looked at. There are priorities to work on at the moment, but we will get to this as soon as we can. Please be patient while we are investigating this issue. We're sorry for the inconvenience but we hope you still enjoy crushing! Mia

Hello Pardis, As Laura mentioned, this is an issue that is still being looked at. There are priorities to work on at the moment, but we will get to this as soon as we can. Please be patient while we are investigating this issue. In the meantime, I've sent you a private message regarding your boosters. To find it, simply…

Hello Jyoti, Thanks for posting! So if I understand properly, you passed level 3725 and it shows on your phone but not on FB, is that correct? What level are you on on your phone then? Are you well passed 3725 or is it 3726? Please make sure your browser is up-to-date as well as clear cache and cookies. Once you've done…

Hey there Doris, If you're playing on Facebook via your laptop or PC, then you will only be able to reach level 460 as the other levels haven't been released on this platform yet. If you can get a chance to play from your mobile, then you'll be able to reach over level 500. Otherwise, you'll have to be a little more…

Thanks for the screenshot. The Piggy bank should show if you click on the icon on the side - Could you please check?

Hi Helen, Windows 10 is having a few issues with our games lately it seems. Hence, if you have the chance to use another platform, such as your mobile or FB, that would be better for your game play. Could you please make sure that the latest version is in place and that you clear cache and cookies regularly? Also, it would…

Hi bblondyy, Sorry you've been having issues with the level, I've just tested it and all is working fine on my side. Could you please tell me exactly what candy you got and what happened with a little more details so I can understand the problem? Also, a screenshot of it would be very helpful as otherwise, I don't think…

Hi there Patty, Thanks for posting. I can see you're on level 1092 now, so I would assume it's working fine now?