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i had my last move, that lead to have 3 candy on a row that were not smashed, and telling me that I have no moves! Thats not right! I just lost all the game for that problem! Whats the solution??
Hi bblondyy,
Sorry you've been having issues with the level, I've just tested it and all is working fine on my side. Could you please tell me exactly what candy you got and what happened with a little more details so I can understand the problem?
Also, a screenshot of it would be very helpful as otherwise, I don't think we'll be able to replicate. Has it happened again? Have you been able to pass the level?
Thanks a lot in advance! Looking forward to hearing back from you.
Mia
Hi blloondyy. I will forward this to the Moderator for you right now. Thank you for writing!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
