QueenMia

Community Manager

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Comments

  • Hey Macy, Thanks for letting us know. I'll check with the team and let you know! Mia
    in Diamonds not accumulating Comment by QueenMia September 2018
  • Hey Jizet, I've added the reward to your account now. You'll see a pop up next time you access the game. Enjoy!
    in No reward minutes after Trickies ends? Comment by QueenMia September 2018
  • Hi Thomas, Thanks for reporting the problem here. May I ask you to give us a little more info on it, please? such as what platform are you playing on? Have you updated the game to the latest version? It would be also very helpful if you could provide us with a screenshot or a video of it. Thanks very much! Mia
    in Candy Crush levei 3717 has a bug Comment by QueenMia September 2018
  • Hi there, please follow these steps to get your purchase: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Let me know how that goes. Mia
    in The game keeps freezing on my laptop. I bought Gold Bars, but didn't receive them. Comment by QueenMia September 2018
  • Hello there! I find this level very challenging as well, but I can assure you that with some good luck, patience and a clear strategy it can be beaten! The best thing to do when you are finding a level a little tricky is to watch a YouTube tutorial or two. Simply go to YouTube and search for Candy Crush Saga level 3237 and…
    in 3237得10步？有冇搞錯！ Comment by QueenMia September 2018
  • Hello Wendy :) Please follow these steps to receive your Gold bars: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Let me know how that goes and happy crushing! Thanks for posting. Mia
    in Gold bars Comment by QueenMia September 2018
  • Hi Ang LY, There was indeed an issue with the level and we are sorry about it. It's now been fixed (you probably have noticed). Thanks for posting here. That's by informing us about issues that we can react and fix problems quickly. However, please next time, tell us a little more on the issue so we can understand what is…
    in Candy crush level 3714 Comment by QueenMia September 2018
  • Hello Peggy and really sorry about that! There was indeed an issue with the level and our Team has now fixed it! Thanks for your comment as it is by reporting that kind of issue that we can react and resolve problem quickly :) Good luck for passing the level and happy crushing! Mia
    in Level 3714 impossible Comment by QueenMia September 2018
  • Hello Carol, I find this level very challenging as well, but I can assure you that with some good luck, patience and a clear strategy it can be beaten! The best thing to do when you are finding a level a little tricky is to watch a YouTube tutorial or two. Simply go to YouTube and search for Candy Crush level 3533 and…
    in Level 3533 Candy Crush Comment by QueenMia September 2018
  • Hi Joan, Really sorry about that, we're still experiencing issues with the challenge, unfortunately :( I've added some Godl on your account that matches the reward you should have received. Happy bubble popping! Hi Kimmielyn, I was unable to find your account, therefore I've sent you a private message as I need private…
    in No reward minutes after Trickies ends? Comment by QueenMia September 2018
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