QueenMia

Community Manager

Hey Sandy, There's plenty of info in our beginner guide here: https://care.king.com/en/blog/article/diamond-diaries-saga-beginners-guide If not, let us know what you're after :) And if you like the game, don't miss your chance to win 150 Gold bars,…

Hello Cheryl, And thanks for posting! I have edited your post and removed our full name and game ID for privacy reasons, but I made sure to keep it so you won't have to repeat yourself :) I'm sorry to hear you're having a few issues with the game. Once set, the sound settings should not change and the levels should not…

Hey Antoinette, Worry not! You can follow these steps to get your progress back ;) https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep Have a fun-tastic time :) Mia

Hey Chicken Slayer! You can try use Leo, the yellow Kitty :) Leo has the power of Points! Once activated, he releases 3 stars onto the game board that will automatically give you the required points for 1, 2 and 3 star score. However, be careful! You must make a match with the Star Bubble to take advantage of this great…

Hello Moor, As Laura said, for now there aren't any daily bonuses, but our Studio knows how much players love these and I'm sure it will be added at some point :) In the meantime, there's plenty of gold to be won in the game by collecting Diamonds and you can also take a chance to win 150 Gold bars here - There's a hight…

Hi Melissa! It seems that the compensation I gave you on Monday did not go through for some reason. I have added some Gold bars to your account now and made sure they were credited so you can buy lives and keep playing - We're having a few issues with the Trickies challenge reward, sorry about that. Since you're playing on…

Hi both and thanks! This has been passed :) Have a fun-tastic day! Mia

Hey Joan, I agree with Chicken Slayer... Either that or they were extremely lucky! Why not showing other players that you don't need luck nor gold to be the best? Here's your chance to win free boosters of your choice ;-)

Hey Marlene, have you managed to solve your issue yet? If not, I'm sure the CS team will be getting back to you in no time! In the meantime, why not take your chance to win a few boosters? Have a look here, it's super easy ;) Good luck! Mia

Also, Terrie, you can join the fun and try to win up to 150 Gold bars there! So whenever Diamond Diaries is available on desktop you can kick off with an extra 100 Gold bars ;-) You also can win 50 Gold bars in your favourite game! Good luck! Mia