Tony_Mc

Noble

Thank you Cookie Kirby! We are looking into this now ;-)

Hi Mi, Thanks for notifying! Could you please uninstall the App from your mobile and reinstall again? Then open the game and connect to your account (Facebook or Kingdom) from within the game. Cheers!

Hi Karen, Once accounts are synced, they can´t get unsynced; sorry! If the boosters ´jumped´ to the other account then that means that they, in fact, haven´t gone? Also, please remember that these boosters are free ;-) (I edited the start of your question as you posted private information on our public site) Cheers

Hi Carla, Not to worry, there's a workaround. Read and reply the message I sent you and you'll be fine!

Thanks for reporting this Judy. We´re looking into this for you.

Hi Jennifer, we're looking into this for you.

Hi Aschwendau, we're looking into this for you.

Hi michless, thanks for pointing this out to us! We are looking into this for you ;-)

Thanks Eric, you've already been answered by King Customer Care.

Hi Teresa, please check https://care.king.com/en/candy-crush-saga/level-1012-error#entry_15821 Thanks!