Xarly

Community Manager

Comments

  • Hi everyone! The time has come... and the right answer was... ... drumroll... 19! You were all great and really put some effort there. And now, it's time to announce the 5 winners of 19 Gold Bars each, as promised! And the 5 lucky winners this time are: @Foley1362 @Yaz_Milani @BeckyBubblegum @dustmite25 @LauraLMason…
    in (Competition finished) Soda Math challenge - Guess the right number and get some Gold Bars! Comment by Xarly May 2019
  • Oh those are great news! Thanks a lot to both of you for letting me know! We will keep an eye out there, but it seems like the issue has been fixed. Cheers and thank you so much for your patience and reports! Xarly
    in Bubble Gum Machine Comment by Xarly May 2019
  • Hi all, Just wanted to let you know this issue is one of the team's top priorities now and it's been escalated based on your feedback. They are currently working on an actual fix and hopefully next week we will have it working as usual. In the meanwhile, all we can ask is for your patience, and for you not to click on…
    in After Ad screen goes black - (Collecting details for investigation)! Comment by Xarly May 2019
  • Hey @Unclebob, (I love your name) You can of course! Just make sure your account is connected to the Kingdom or to Facebook (Kingdom is safer, if you can choose) and in that case, your levels will always be synced properly :smile:. Welcome to the Community, I hope to see you around more often! Cheers, Xarly
    in Keep my Soda level Comment by Xarly May 2019
  • Thank you all for your input both here and in the survey! @Elsa: As stated there, those commenting here that they did the survey (or commenting to provide feedback) will be considered candidates for the giveaway of the 20 Gold Bars :smile:. Cheers, Xarly
    in Episode Race - We want your Feedback! Comment by Xarly May 2019
  • Hi @Oli, Welcome to the Community! It's a very interesting question, but I'm afraid we don't have an answer to that here in the Community. It's King's policy not to accept unsolicited proposals and we are obliged to decline any proposals with or without any expectation of some form of reward or potential business…
    in Advertising Opportunities - Videos Comment by Xarly May 2019
  • Hey @LizzyLemondrop , Good to see you around, as always! Not that we know of, we haven't seen issues currently for avatars on Windows 10. Hopefully others can confirm if they have the same issue. I'll keep an eye here but if I miss anything, you can always tag me! Cheers, Xarly
    in Is there a known issue with Avatars in CCSS? Comment by Xarly May 2019
  • Hi @ahmedamr , Thanks for the report! It sounds like this is a visual bug, the wording might be wrong there. We will forward this to the studio to make sure it's addressed. Cheers and thanks a lot for letting us know! Xarly
    in Mr. Toffee Prize bug Comment by Xarly May 2019
  • Hi @reginadouglas, Welcome to the Community! Glad to see a new member around :smile:. We are talking about this issue and providing updates on this thread here. I will close this one now, but keep an eye on the one I just linked above, all updates will be posted there. Cheers and hope to see you around! Xarly
    in Why does my screen goes black after watching ads it’s so annoying Comment by Xarly May 2019
  • Thanks for the reports, you are all amazing! @Jami_Fagala - I keep talking to the studio and we are trying to narrow down why this is still happening. As soon as I have updates, I will let you know. Cheers, Xarly
    in Bubble Gum Machine Comment by Xarly May 2019
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