Xarly

Community Manager

Comments

  • Hi @Wendynursecaurti , Welcome to the soda Community! If you are referring to moving forward once you have passed that level, you currently cannot because you are literally at the highest level of the game! Congrats on that :smile:. You will know if you have reached the highest level because there is a can of paint at the…
  • Hey everyone, Just wanted to confirm there are no issues with Bubblegum Hill. As an event though (and as all events are), Bubblegum Hill comes and goes and it might be that some don't have it at some point. Events are meant to be temporary, so it's likely that it's not there all the time. Cheers, Xarly
    in BubblegumHill Comment by Xarly May 2019
  • Hey @josmusic , We checked your account and sadly you did use your gold bars at the end of some levels. Please be mindful when using them in the future, as gold bars that are used cannot be restored. As a one-time gesture of goodwill, given the fact that it didn't happen before, I've sent some Gold bars back to your…
  • Hi everyone, As a fan of sarcasm and humour, I salute you. As a Community Manager, I apologise for being so elusive, as some might say. The reason for it, is purely down to what @Elsa herself perfectly mentions, along with some structural changes that we have been working on, both within the team and also in relation to…
  • Thanks for letting me know! I will share this idea with the team, but the more people that come and share their opinion by upvoting this idea, the easier it is for us to see the interest of the Community on it :smile:. Please keep commenting on how you would see this feature working, share your thoughts and let's make it…
    in Flying Fish Comment by Xarly May 2019
  • Hi both and welcome to the Community! This belongs in Candy Crush Saga, not in Candy Crush Soda, where you accidentally posted it. I'll move it to the right section but bear in mind that @"Jelly Jenny" already has a thread about it (here), so best if you address your feedback directly there :smile:. Cheers, Xarly
    in Sugar drops??? Comment by Xarly May 2019
  • Hi both, This is a great suggestion and something that we are actually looking into. If you can get others from the community to upvote your idea, it would be a great tool for us here to be able to pitch it as a thing the community is interested on. Cheers, Xarly
  • Hi @candycrusher_1 , Your current number of Gold Bars is 28, according to our data. Can you screenshot your amount so we can see if it matches or not? Cheers, Xarly
  • Amazing to see how many of you helped us all find Mr Toffee! Good job everyone! Remember to drop a comment in the main thread here if you collected all badges available and post your game ID and the game you would like to have the 50 Gold Bars on. We hope you enjoyed this competition as much as we did running it! Cheers,…
  • Hey all, Correct @Tuppence. We are here in constant communication with the team and we are sending them all of your information, which is of great value to help us identify the issue and work on fixing it. If you could even make a video of the crash by any chance and send it our way, that would be of even greater value. I…