Xarly

Community Manager

Comments

  • Hey @mysticalmysty , This is great!! Welcome onboard and I hope you enjoy yourself here in the Soda Community! Blossom blast is also a great game so I'm sure you are also having an amazing time over there. Looking forward to seeing you around! Xarly
    in Don't be shy and say Hi! Comment by Xarly February 2019
  • Hi @opheliel , This is not a behaviour that should happen, so please make sure your game is up to date and that your computer is running well. I will now compensate you for some of the issues you might have had, I hope it helps! That said, please make sure your device and connection are always on point :smile:. Cheers and…
    in My boosters disappear all the time Comment by Xarly February 2019
  • Hi @nate_graham622 , Unfortunately there is nothing we can do to put you back on that amazing milestone. I understand this is frustrating, which is why we have sent some gold bars to your account. Hopefully this alleviates the situation a bit. I hope you make it back to those 444 days, if not even higher! That is…
    in Consecutive log ins gone? Comment by Xarly January 2019
  • Hey @spongebob , Great of you to come and let us know, we appreciate it a lot! The team is looking at Bubblegum hill right now and is aware of this. These things take time (especially when you have millions of players and new levels and content coming out very often!) but they do want to take a look at Bubblegum hill and…
    in Bubblegum Hill is boring. 😔 Comment by Xarly January 2019
  • Hey everyone, I haven't vanished whatsoever and I keep reading your comments and collecting the feedback. I am just busy and often caught up with multiple projects and initiatives that always involve our players. That said, I want to take the time to thank you all for such extensive and elaborated feedback. It really helps…
    in What's your experience when you ran out of moves? - We want your feedback! Comment by Xarly January 2019
  • Hey @summerj , Thanks for flagging this! It is a known issue that has been reported to the studio (which is working on fixing it). This is due to the fact that those players are playing on the Windows version of our game, which has some levels more than the rest of platforms (this is done to ensure that the levels are…
    in New Race Game Comment by Xarly January 2019
  • Me too! I think it's fascinating how our minds work and how suddenly the combination of the right colours, with the right movements and mechanics can trigger such excitement, or interest or passion in millions of people. It's a crazy and very interesting world we live in!
    in New Psst.... hints ... REALLY?! 🧐 Comment by Xarly January 2019
  • Hey @Yaz_Milani , Thanks for the feedback! This is a new feature but the team is very interested on knowing the perception of the community, so I'll make sure your thoughts get passed on to them. If, at the same time, anybody else wishes to come in and share their feedback or thoughts, we would love to read it! Cheers,…
    in New Psst.... hints ... REALLY?! 🧐 Comment by Xarly January 2019
  • Hi @Tarangleo , Welcome to the Community and thanks for reaching out. It's specified multiple times in our games (help center articles, forum, in-game, etc) that boosters are always stored locally and not online in your account. This is done this way so that all of you can play our games offline as well as online. I…
    in BOOSTERS WERE LOST Comment by Xarly January 2019
  • Hi all, have you tried the workaround proposed by Randle, back then? This should still apply and work if you wish to change your buddy. Cheers! Xarly
    in How to remove a best buddy? Comment by Xarly January 2019
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