Xarly

Community Manager

Hi @opheliel , Which platform do you play on? King.com or Facebook? If you can also let us know your browser, it would be of great help. Cheers! Xarly

Hi @AndreaChaves , As stated in our Community Guidelines, English is the language we support currently. I will now close this thread in order to keep things tidy. If you wish to come back and join us (which we would love!), please do it in English. Cheers! Xarly

Hey @lisaRivers ! Welcome to the Community! I'm very glad and excited to have one of our very very top players here! I understand that you wish to have new levels as soon as possible (it's a sign that you love our game, and we love that!). However, creating new levels is not an easy job! Sometimes it takes time to come up…

Hey @lynwlsn , Welcome to the Community! I'm very glad and excited to have one of our very very top players here! I understand that you wish to have new levels as soon as possible (it's a sign that you love our game, and we love that!). However, creating new levels is not an easy job! Sometimes it takes time to come up…

Hey @jezza ! Sorry it took me a bit to get back to you here :chuffed: - do you mean to the Community site?

Hi @EmJay79, That's one impressive score for sure, congrats! :hurrah: There isn't a way of seeing the top scores globally right now but that is something we can take to the Studio and speak about it with them. The technical complexity of this feature makes it a long conversation, and I cannot promise anything other than…

Hi @danielle1318 (and @Lilbittydizzy!), Welcome to the Community and thanks for posting your question here! The reason why you see other players at a higher level is because on Windows we release the newer levels a bit earlier than in other platforms to make sure that they ran smoothly and guarantee their performance…

Hey @summerj , Happy to see it was just a connection issue! Thanks for reaching out though and like always, make sure your game is up to date and your connection is stable in order to enjoy the game in the best possible way. Cheers! Xarly

Hey @Kan_NG , Thanks for flagging it, busy days these days! We have run a full investigation and sadly this is not something we can do. In the future, make sure your account is correctly connected and that you are playing the game according to our terms and conditions. If you have any other question, please let us know!…

Hey @Wanda_Winslow , Sorry for not getting back to you earlier. Thanks for your feedback! We are constantly adapting and reiterating things here at Soda, to make sure that we provide the best possible experiences to our millions of players out there. I'll pass your feedback to the studio but your current iteration of…