Where do I find my user ID number? I don't have the page King sent me via email pop up. I've been trying to get my free lives and gold bars purchase sorted for the last 4 hours.

Hi Lori, have you tried cleaning cache and cookies? https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Also in light of the recent fb storm, you haven’t turned permissions off have you? To readd them you would need to remove the app then readd it :) I've tried cleaning, still…

Thank you so much. Uninstalled and then reinstalled. It had said expired. Up and running again. Lost nothing and active friends are back up. Your awesome !! Thanks again for taking the time to help me out.