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Prizes

Every time I finish a piece of jewelry my phone freezes and I can not the prize. This happens ever time. Does anyone else have that problem?

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 167,261

    Hello! @roselierotich26 👋

    Welcome to Sweet King Community! 👑

    Do you mean you asked this problem on Diamond Diaries Saga? 🤔

    If yes, Oh! I know this issue, I think some of players ask this question on this game too! ✋

    So don't be worry! You can click on "Contact Us" here. You can find on the bottom of the Community page:

    Then you make sure your email is correct, write your full name. After that, you choose a game is "Diamond Diaries Saga", you choose a topic is "Problem with my game" and subtopic is "Prize not received". (Here is my example as below) 👇

    Finally you tell them "Why can't you receive the prizes/rewards and move on?" and click on "submit".

    So you wait for Community Team (but it has taken longer) until their team will answer and help you about this issue/problem while you receive your email. 😊

    I hope this helps! 😉

    And here are exciting contests for you if you have playing any King's Game(Games) : 

    You can also check and don't forget to see another hot news such as contests (join to answer it to chance to win gold bars too (boosters)) and other news! 😉

    So click here to check another hot news! 📰 Keep your eyes out! 👀

    Have a nice day! 😊

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