Lost all my levels

Phoebe01

I was in level 2468 and im switching phone. So i created an account to keep my progress so i had it on my New phone. But when i created a account i got BACK at level 1! Is it possible to fix it?!

Diamond_Lim

Hello! @Phoebe01 👋

Welcome to Sweet King Community! 

Oh No! Have you lost your current old levels on any King's Game? 😢

Don't worry! You can check to read this solve discussion by Community Team. (Any Device) 😉

So click here to read to follow it that I hope this helps! 😉

And you don't forget to see hot news such as contests (join to answer it to chance to win gold bars (boosters)) and other news! 😉

So click here to check amazing hot news! 📰

Have a nice day! 😊

Phoebe01

The problem is that i didnt have a user. And when i made one i had to start all over again.

Lola_Pop

Hello @Phoebe01 !

I'm sorry for the delayed answer! Please contact our Player Support team. They can help you further 😊

Cheers!❤️

CandyCrushIsCool

Are they back yet?